Director, Head of HR Business Solutions

Johnson & Johnson Johnson & Johnson · Pharma · Bangalore, Karnataka, India +2

This role is for a Director, Head of HR Business Solutions at Johnson & Johnson, focusing on enabling end-to-end HR processes through scalable, compliant, and integrated systems, primarily Workday and Cornerstone. The role involves owning the business solution strategy and roadmap for core HR systems, translating HR requirements into system designs, managing integrations, and leading a team to deliver HR system enhancements. While the role mentions using 'automation, data, and AI' to orchestrate support and improve employee experiences, the core responsibilities are centered around HR systems management, process enablement, and integration, not the direct development or deployment of AI models or agents. The preferred qualifications mention 'Experience applying AI, automation,' but this is a preference, not a core requirement for building AI.

What you'd actually do

  1. Own the business solution strategy and roadmap for core HR systems including Workday (Core HCM), Workday Recruiting, Cornerstone, and integrated HR services.
  2. Translate HR process and policy requirements into clear, scalable system designs across hire‑to‑retire, talent, learning, and workforce data domains.
  3. Accountable for seamless integration across HR platforms (e.g., payroll, identity, learning, analytics, service delivery tools).
  4. Own business outcomes including adoption, cycle time reduction, employee experience improvements, and value realization.
  5. Serve as a trusted advisor to HR Product managers and next level leadership, translating complex system and process topics into clear business implications.

Skills

Required

  • Deep experience enabling HR processes through enterprise HR platforms, with strong hands-on knowledge of Workday and adjacent HR systems.
  • Proven ability to lead business solution design across complex, global HR environments.
  • Strong understanding of HR operating models, global process design, and data structures.
  • Demonstrated success influencing senior stakeholders across HR, Technology, and Operations.
  • Experience leading work in matrixed, global organizations with multiple stakeholders.
  • 7+ years of experience in business systems management, digital transformation, or HR technology roles within complex, matrixed organizations
  • Leading global teams with cross functional competencies directly and indirectly
  • Demonstrated experience leading and developing people, including performance management, coaching, and capability building
  • Experience managing Integrated systems and processes in a global company, navigating regulatory, cultural, and operational nuance
  • Strong solution architecture and delivery leadership, including managing cross-functional teams, dependencies, ambiguity, and enterprise-level risks
  • Ability to clearly articulate ideas, concepts and technology to senior executives
  • People Management Experience: 10 years

Nice to have

  • Experience applying AI, automation

What the JD emphasized

  • Workday
  • Workday Recruiting
  • Cornerstone
  • enterprise HR platforms
  • Workday