RESPONSIBILITIES:
- Engineer a fast, frictionless workplace: Lead global IT operations that enable thousands of people around the world to do their best work and get things done faster than at other employers.
- Craft an innovative technology environment: Imagine what IT should look like in 5 years and make it real for WHOOP.
- Scale with human and non-human workers: Technology today can do more than just deflect HelpDesk tickets. Figure out how to run hyper efficient IT operations.
- Implement robust and thoughtful security protections: You’re responsible for security-by-design that actually protects the company.
- Continuously earn the trust of WHOOP members: Compliance and controls need to be embedded in everything you do to serve and honor our members.
- Drive cross-functional change: Be a visible, respected leader who senior leaders want to listen to and solve problems with. Be an exceptional collaborator who drives meaningful improvements in our business operations.
- Build the most technically capable IT team in the Northeast: Shape a team that excels in driving employee experience, productivity & efficiency, and security - all at a fast pace.
QUALIFICATIONS:
- Be a master of modern technology with deep hands-on experience implementing innovative systems.
- Extensive leadership experience across IT or Engineering in high-growth environments.
- Pragmatic judgment around architecture and system design with the ability to balance speed, scalability, security, and employee experience.
- Demonstrated ability to tackle a broad range of business challenges, moving seamlessly from high-level strategy to direct system engineering and delivery.
- Outstanding business partnership skills, capable of excellent storytelling, problem solving, and transparent communications.
- Experience building and leading high-performing technical teams and setting a high bar for quality and reliability.
- High EQ and deep care for employee experience. Adept at finding creative solutions that balance business needs with removing friction for employees.
- Think and act like a CFO: highly skilled at financial analysis; strong business acumen; high integrity stewardship of the company’s finances.