Director, Lifecycle Products

Microsoft Microsoft · Big Tech · Redmond, WA +1 · Business Program Management

This role is for a Director, Lifecycle Products within the People Operations team at Microsoft. The primary focus is on transforming employee lifecycle experiences by designing and delivering end-to-end operational services. While the role mentions leveraging AI to enhance experiences and increase agility, the core responsibilities revolve around program management, process improvement, portfolio intake, and stakeholder management within HR and business operations. The role does not involve shipping AI models or directly building AI systems.

What you'd actually do

  1. Represent People Operations and Lifecycle Products (POPS) in net-new, cross-group initiatives. Partner across teams within POPS, across HR, and with business groups and partners across the company to define scalable and durable solutions that are aligned to enterprise standards.
  2. Own portfolio-level intake and prioritization for Lifecycle Products. Establish clear frameworks for evaluating demand, tradeoffs, and investment decisions across lifecycle products.
  3. Lead transformation of the lifecycle product model by modernizing how work is delivered across products and geographies to enable agility, flexibility, and responsiveness.
  4. Design solutions focused on seamless, end-to-end employee experience across organizations, products, and geographies.
  5. Build and scale new ways of working, enabling flexible, differentiated service models across Lifecycle Products.

Skills

Required

  • Bachelor's Degree in Business, Operations, Finance, or related field
  • 8+ years experience in program management, process management, or process improvement OR equivalent experience

Nice to have

  • 12+ years experience in product management or a related field
  • Prior experience in Human Resources
  • Experience leading enterprise-scale, cross-functional initiatives
  • Proven track record of influencing stakeholders and driving alignment

What the JD emphasized

  • transform employee lifecycle experiences
  • leveraging AI to enhance our experiences and increase agility
  • scaling for stability to scaling for adaptability
  • agile and adaptable ways of working
  • enterprise standards