We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
New Relic’s Growth Team is looking for a Director, Marketing Engineering & AI who will report to the VP, Growth Marketing Operations and Insights. This leader will be at the forefront of driving scale and efficiency across the entire marketing organization by spearheading the transition to AI-forward tooling and workflows.
You will lead a team of technical marketers from the front, overseeing the implementation of new technology and process, guiding the broader adoption throughout the organization. In addition, you will be managing day-to-day campaign operations in support of marketing team initiatives, ensuring that our technical infrastructure effectively powers our growth strategies.
A successful leader in this role is a collaborative, strategic problem solver with a heavy dose of AI leadership. You are great at collaborating with stakeholders both inside and outside of marketing to achieve an excellent prospect and customer experience that also balances the desired business result. Demonstrated successful experience in leading technical implementations and driving organizational change is essential.
The opportunity to work from a remote office may be available depending on the applicant location.
What you’ll do
As a pivotal member of the Growth and Marketing team, you will:
- **Lead Marketing Campaign Operations: **Oversee the technical execution of campaign operations to support key marketing team initiatives and drive measurable results.
- Drive AI Strategy & Implementation: Evaluate and identify opportunities to use AI and emerging technologies to improve marketing results. Lead the transition to AI-forward workflows to increase scale and efficiency.
- Lead from the Front: Manage a team of technical marketers through problem solving in service of delivering business requirements and amazing prospect and customer experiences.
- **Cross-Functional Collaboration: **Partner with stakeholders across the company to ensure a seamless and excellent experience for both prospects and customers.
- **Optimize Tech Stack: **Partner with technology teams across the business to acquire, deploy, and maintain key marketing systems, ensuring they are integrated and optimized for revenue growth and business profitability.
This role requires
- **8-10+ years **of experience in marketing technology and marketing campaign operations.
- **B2B Experience: **Proven track record in a B2B enterprise technology or SaaS environment.
- AI Leadership: Demonstrated experience transitioning operations and B2B marketing teams to AI-forward tooling and workflows using Claude and/or other AI tools.
- Account Based Approach: Demonstrated success with ABM including (but not limited to) account scoring and modern account forward tools and marketing tactics.
- **Technical Implementation: **Proven success in leading technical teams through complex implementations and driving broad organizational adoption.
- Stakeholder Management: Exceptional ability to collaborate with and influence stakeholders inside and outside of marketing.
- **Technology Expertise: **Hands-on experience with key technologies such as Marketo, Salesforce, and AI-driven marketing tools.
- Education: Degree in business, marketing, (BS/BA) or equivalent experience.
Bonus points if you have
- Experience with Claude (Cowork, Code, etc) and other workflow or agentic AI tools.
- Experience in a high-growth digital marketing environment.
- Experience with product led growth and self service.
- Experience driving revenue and retention within a large enterprise customer base.
- Masters/MBA.
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_Please note that visa sponsorship is not available for this position.
#LI-MM1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$180,000—$243,000 USD
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy