Director, Medtech Technology, Americas Distribution Center Operations

Johnson & Johnson Johnson & Johnson · Pharma · Raritan, NJ +1

Director, MedTech Technology, Americas Distribution Center Operations responsible for end-to-end Supply Chain Technology (SCT) strategy, execution, and operational performance for MedTech Distribution Center (DC) operations across the Americas. Leads delivery and lifecycle management of technologies that operate and automate inventory and core DC operations, including systems for product shipments, inventory management, and high-volume labeling. Provides global ownership for RSC and eIFU capabilities supporting compliant product movement, labeling, and regulated customer-facing documentation. Manages a $130M P&L and >$300M in capital investments.

What you'd actually do

  1. Own end-to-end SCT technology strategy and operations for all Distribution Centers across North and Latin America (24+ sites), ensuring availability, scalability, and continuous improvement.
  2. Lead delivery and lifecycle management of technologies that operate and automate >$13B in inventory and core DC business operations.
  3. Drive systems that enable product shipments and inventory management across MedTech distribution facilities, ensuring accuracy, throughput, and SLA adherence.
  4. Design, implement, and sustain labeling and shipping solutions producing ~150M labels annually across ~260K SKUs, optimizing throughput and reducing errors.
  5. Establish governance, KPIs, and incident response for DC technologies (e.g., WMS, TMS, labeling, PLC/WCS integrations), delivering measurable uptime, throughput, and quality improvements.

Skills

Required

  • Bachelor’s degree in Supply Chain, Engineering, Information Systems, Computer Science, or related field
  • 10+ years of progressive experience leading technology delivery and operations in supply chain/logistics/distribution or large-scale operational environments
  • Leadership of multi-site operations technology
  • People leadership experience (including leading managers and/or matrixed/partner organizations)
  • Experience managing significant budgets and investment portfolios (P&L and/or capital planning)
  • Experience with DC/logistics technology ecosystems (WMS, TMS, labeling/shipping, automation integrations)

Nice to have

  • Master’s degree (MBA, MS Engineering, MS Supply Chain, or MS Information Systems)
  • Relevant certifications (e.g., PMP, ITIL, Lean/Six Sigma)
  • Deep understanding of DC/logistics systems and integrations
  • Strong service management, incident/problem management, and KPI-driven operations leadership
  • Financial acumen to manage P&L and capital investment

What the JD emphasized

  • end-to-end Supply Chain Technology (SCT) strategy, execution, and operational performance
  • MedTech Distribution Center (DC) operations
  • Americas
  • technologies that operate and automate >$13B in inventory and core DC operations
  • product shipments, inventory management
  • high-volume labeling (~150M labels annually across ~260K SKUs)
  • global ownership for RSC and eIFU capabilities
  • regulated customer-facing documentation
  • standardizing technology and best practices
  • reducing complexity
  • improving reliability and efficiency
  • WMS, TMS, labeling, PLC/WCS integrations
  • financial performance and investment stewardship
  • $130M P&L
  • >$300M in capital investments
  • automation
  • ROI, cost efficiency
  • measurable operational improvements
  • Lead and develop a high-performing organization (5–7 direct reports; ~200+ indirect resources)
  • accountability, technical capability, and continuous upskilling
  • cross-functional initiatives
  • network modernization, automation/controls strategy, and business continuity planning
  • audits, inspections, and governance forums
  • regulated documentation
  • data/security controls
  • incident escalations
  • peak periods
  • timely executive communication
  • coordinated recovery
  • Bachelor’s degree required
  • 10+ years of progressive experience leading technology delivery and operations in supply chain/logistics/distribution and/or other large-scale operational environments.
  • Demonstrated leadership of multi-site operations technology, including accountability for reliability, service management, and continuous improvement.
  • Proven people leadership experience (including leading managers and/or leading through matrixed and partner organizations) and ability to develop high-performing teams.
  • Experience managing significant budgets and investment portfolios (P&L and/or capital planning), including value/ROI tracking.
  • Experience with DC/logistics technology ecosystems such as WMS, TMS, labeling/shipping, and automation integrations (e.g., PLC/WCS).
  • Master’s degree (MBA, MS Engineering, MS Supply Chain, or MS Information Systems)
  • Relevant certifications (e.g., PMP, ITIL, Lean/Six Sigma)
  • Deep understanding of DC/logistics systems (WMS, TMS, labeling/shipping) and integrations with automation/controls (PLC/WCS) and enterprise platforms.
  • Strong service management, incident/problem management, and KPI-driven operations leadership.
  • Financial acumen to manage P&L and capital investment