Director of AI Operations & Governance (r5464)

Shield AI · Defense · Remote · Enterprise Operations

Director of AI Operations & Governance to operationalize and govern a workplace AI ecosystem, owning license/platform operations, AI governance, security, and lifecycle management. Requires hands-on technical capability to evaluate, tune, and troubleshoot models and AI systems for effective governance, reliability, performance, cost, and risk tradeoffs.

What you'd actually do

Own license and platform operations, AI governance, security posture, and ongoing lifecycle management of AI tools that support Shield AI's business functions.
Be the central owner of "post–dev-ops" for AI, ensuring systems are reliable, compliant, secure, and continuously improving in line with production usage and business needs, while building and leading the team responsible for AI sustainment.
Credibly evaluate, tune, and troubleshoot models and AI systems at a technical level in order to govern them effectively, partner with engineering, and make sound tradeoffs between reliability, performance, cost, and risk.

Skills

Required

AI operations
AI governance
AI security
AI lifecycle management
Machine learning
Generative AI
Model evaluation
Model tuning
Model troubleshooting
System reliability
System compliance
System security
Performance optimization
Cost management
Risk management
Team leadership

Nice to have

License and platform operations
Post-dev-ops for AI
Continuous improvement
Production usage
Business needs alignment

What the JD emphasized

significant hands-on technical capability across the machine learning and generative AI lifecycle
evaluate, tune, and troubleshoot models and AI systems at a technical level

Other signals

operationalize AI
govern AI ecosystem
license and platform operations
AI governance
security posture
lifecycle management of AI tools
post-dev-ops for AI
systems are reliable, compliant, secure
continuous improvement
production usage
business needs
building and leading the team
AI sustainment
hands-on technical capability
machine learning and generative AI lifecycle
evaluate, tune, and troubleshoot models and AI systems
govern them effectively
partner with engineering
make sound tradeoffs between reliability, performance, cost, and risk

Read full job description

Job Description:

Shield AI is seeking a Director of AI Operations & Governance to operationalize and govern our workplace AI ecosystem across all AI initiatives. Reporting to the VP of Workplace AI, this role will own license and platform operations, AI governance, security posture, and ongoing lifecycle management of AI tools that support Shield AI's business functions. The role will be the central owner of "post–dev-ops" for AI, ensuring systems are reliable, compliant, secure, and continuously improving in line with production usage and business needs, while building and leading the team responsible for AI sustainment.

This role requires significant hands-on technical capability across the machine learning and generative AI lifecycle — not just program oversight. The Director must be able to credibly evaluate, tune, and troubleshoot models and AI systems at a technical level in order to govern them effectively, partner with engineering, and make sound tradeoffs between reliability, performance, cost, and risk.

What you'll do:

Required qualifications:

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