Director of Solution Architecture

Adobe Adobe · Enterprise · San Jose, CA

Director of Solution Architecture to lead customer engagements, focusing on implementing technology solutions that drive business and customer growth using Adobe's Customer Experience Orchestration suite. This role involves leading a team of solution architects, partnering with product and growth teams, and influencing the future of data platforms at Adobe.

What you'd actually do

  1. Deliver large-scale growth engineering projects many of which are implementations of Adobe Experience Cloud solutions
  2. Create a strong solution engineering culture where team members learn and grow while delivering measurable contributions to the business
  3. Lead deep discovery sessions with partner teams to understand their key business and technical needs
  4. Prepare and deliver compelling and scalable technical solutions design, engagement approach, and timelines
  5. Engage internal customers for feedback on platform capabilities that will inform the engineering roadmap

Skills

Required

  • technical people management
  • technical/business consulting
  • Adobe Experience Cloud solutions (Real Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, AEM)
  • leading workshops
  • designing, architecting, and optimizing business processes
  • integrating business processes across disparate systems
  • visual and written communication
  • leading large web-based systems or full software product lifecycle
  • communication and collaboration skills
  • web technologies (tag management, data collection, visitor identification, data layer design)
  • implementation of Adobe solutions

Nice to have

  • B2C and B2B subscription business model experience
  • Certification in Adobe Experience Platform or Adobe Journey Optimizer

What the JD emphasized

  • 5+ years of experience as a technical people manager
  • 12+ years of experience in technical/ business consulting, with at least 3+ years of hands- on experience with Adobe Solutions like Real Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, and AEM
  • Deep understanding of web technologies like tag management systems, tagging and implementation methods, data collection methods, visitor identification methods and data layer design.