Director, Product Management, Earner Experience

Uber Uber · Consumer · Bangalore, India · Engineering

Director of Product Management for Uber's Earner Experience in India. This role focuses on helping earners maximize their time on the Uber platform by improving their earnings and benefits comprehension. The Director will lead a team of PMs, define product vision and strategy, and work cross-functionally to deliver engaging end-to-end user experiences for millions of drivers and couriers globally.

What you'd actually do

  1. Define a product vision and strategy for the team and identify both near and long-term initiatives to build the product roadmap.
  2. Work closely with teams across Uber including Eng, Data Science, and Operations to align business and product strategy.
  3. Translate user needs and insights into product requirements by distilling user problems, writing hypotheses, and describing desired outcomes.
  4. Distill insights from various quantitative and qualitative data sources such as performance dashboards, experimentation results, and user research. Then apply the findings back into the product development process and create alignment.
  5. Help earners succeed within the context of Uber’s marketplace ⇒ collaborate with Marketplace, Fares, and the broader Uber Earner team on strategy and execution.

Skills

Required

  • 15+ years of experience in driving complex product initiatives
  • 8+ years experience in driving a nimble and impactful team of PMs
  • Demonstrated experience in building and shipping consumer and/or marketplace centric products at global scale and complexity with millions if not billions of real time and dynamic touch points
  • Proven ability to deliver top class customer experiences with deep understanding of UX best practices
  • Experience defining market and product requirements, working with engineering organizations to rapidly deliver high-impact capabilities to market
  • Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and succinctly
  • Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of product
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision