Director, Product Management, Mypay

Chime Chime · Fintech · New York, NY +1 · Lending Product

Director of Product Management to lead MyPay across both workplace and direct-to-consumer experiences. This role is focused on building a product that deepens member love while unlocking new avenues for growth. Define the long-term vision, guide a team through ambiguity, and partner closely across the company to turn MyPay into a foundational part of the Chime ecosystem. The role involves taking something that works today and evolving it into something members can’t imagine living without—while uncovering new ways it can drive meaningful, sustainable growth.

What you'd actually do

  1. Own and evolve the product strategy for MyPay across multiple surfaces and customer segments
  2. Lead and develop a team of product managers operating across different problem spaces and maturity levels
  3. Define and prioritize long-term bets that increase member engagement, trust, and retention
  4. Identify and unlock new growth levers that expand MyPay adoption and usage
  5. Partner cross-functionally with Engineering, Design, Data, Marketing, and Operations to deliver impact

Skills

Required

  • Experience leading product teams responsible for complex, consumer-facing products
  • A track record of owning products that span both zero-to-one and growth phases
  • Experience building products that drive strong user engagement and retention
  • Demonstrated ability to define and execute long-term product strategy in ambiguous environments
  • Experience partnering across multiple functions to deliver large-scale initiatives
  • Strong product judgment grounded in customer needs, data, and business impact

Nice to have

  • Experience in fintech, payments, or adjacent regulated spaces

What the JD emphasized

  • complex, consumer-facing products
  • zero-to-one and growth phases
  • strong user engagement and retention
  • ambiguous environments
  • large-scale initiatives
  • fintech, payments, or adjacent regulated spaces