Director, Product Management Onboarding & Activations

1Password 1Password · Enterprise · United States, Canada · Remote · Product

The Director, Product Management Onboarding & Activations will lead the strategy and execution of systems that power enterprise deployment and secure activation at scale for 1Password. This role owns onboarding and activation outcomes, platform architecture, and infrastructure for secure rollout in complex enterprise environments, focusing on identity integration, provisioning, device trust, and directory/authentication architectures to deliver seamless time-to-value. The role requires deep experience in enterprise B2B SaaS product management, identity/authentication systems, and platform architecture, with a preference for IAM, Zero Trust, and experience with AI platforms and agentic workflows.

What you'd actually do

  1. Partner with Engineering to evolve the underlying platform architecture that supports: Scalable onboarding, High-volume provisioning, Policy orchestration, and Enterprise-grade reliability
  2. Redefine onboarding as an identity-first deployment motion.
  3. Instrument onboarding funnels with deep telemetry to identify friction in identity and provisioning workflows.
  4. Work closely with: Platform Engineering (identity infrastructure, authentication services), Security Architecture, Customer Success & Solutions Engineering, Sales Engineering (complex enterprise deployments), and Design (admin and security experiences)
  5. Build a high-performing team of Product Managers responsible for onboarding systems, platform components, and activation analytics.

Skills

Required

  • 10+ years in Product Management or a related field with increasing scope and leadership
  • 3+ years leading PM teams in enterprise B2B SaaS
  • Deep experience building or owning identity, authentication, or directory-integrated systems
  • Proven track record partnering with engineering on platform-level architecture decisions
  • Experience supporting enterprise deployments involving complex IdP configurations
  • Systems thinker who understands how identity architecture impacts activation, retention, and expansion
  • Comfortable discussing authentication protocols and platform trade-offs with engineers
  • Data-driven approach to onboarding and identity health metrics
  • Exceptional cross-functional influencer who can align Platform, Product, and GTM
  • Ability to translate complex identity infrastructure into intuitive admin experiences
  • Executive-level communication skills and strong product intuition

Nice to have

  • Identity & Access Management (IAM), Zero Trust, or security platforms
  • SAML, OIDC, OAuth
  • SCIM provisioning
  • Directory services and group sync
  • Conditional access frameworks
  • Familiarity with enterprise architecture decision-making processes
  • Experience operating in security-conscious or regulated markets
  • Experience defining Agentic Workflows, AI copilots
  • Experience working with LLMs or generative AI platforms (OpenAI, Anthropic, open-source models)

What the JD emphasized

  • enterprise deployments
  • complex enterprise environments
  • complex enterprise deployments
  • complex IdP configurations
  • enterprise architecture decision-making processes
  • security-conscious or regulated markets