Director, Program Management & Operations, Frame.io

Adobe Adobe · Enterprise · New York, NY +2

Director of Program Management & Operations for Frame.io, a creative collaboration platform. This role focuses on leading execution of high-priority initiatives, managing a team of technical program managers, and owning the business operations and operating rhythm. While Frame.io is integrated into Adobe's AI-powered ecosystem, the core responsibilities of this role are in program management and operational execution, not direct AI/ML development.

What you'd actually do

  1. Lead and scale technical program management
  2. Build and lead a high performing team
  3. Business Operations
  4. Be a trusted partner to leadership

Skills

Required

  • Technical program management
  • Business operations
  • People management
  • Cross-functional leadership
  • Strategic planning
  • Risk management
  • Communication
  • Collaboration
  • Matrixed environment experience

Nice to have

  • Experience in creative tools
  • Experience in collaboration platforms
  • Experience in enterprise SaaS

What the JD emphasized

  • strong execution
  • operational clarity
  • meaningful growth and integration priority for Adobe
  • real ownership and impact
  • shape not just what gets delivered, but how the organization operates and scales over time
  • work on problems that matter
  • define the next chapter of a product used by creatives around the world
  • own execution across Frame.io’s highest‑priority, cross‑functional initiatives
  • complex technical programs that span product, engineering, design, platform integration, and go‑to‑market partners
  • translate strategy into clear plans
  • align teams around outcomes
  • surface risks early
  • drive decisions when tradeoffs are required
  • bring clarity and momentum to work that would otherwise be slowed by ambiguity, competing priorities, or organizational complexity
  • manage and develop a team of senior and principal technical program managers
  • setting expectations for impact and ownership
  • coaching individuals through complex challenges
  • creating clear growth paths for people at different stages of their careers
  • hiring and onboarding new talent
  • developing internal candidates
  • building a strong leadership bench
  • Creating a culture of accountability, trust, and continuous improvement is a core part of this role
  • own the operating rhythm of the Frame.io business
  • planning and tracking work across quarters
  • partnering with Finance on headcount and investment decisions
  • ensuring leadership has clear insight into progress, risks, and dependencies
  • design and maintain operating mechanisms such as planning cycles, reviews, and execution tracking that are effective without being heavy
  • act as a trusted partner to Product, Engineering, Design, and Business leaders
  • helping leaders see around corners
  • connecting dots across teams
  • raising issues early when alignment or execution is at risk
  • help prepare clear, concise materials for leadership forums and decision reviews
  • ensure decisions are translated into action across the organization
  • strong operator and people leader
  • judgment, empathy, and a bias for action
  • 10 plus years of experience leading technical programs, business operations, or both within a product organization
  • proven people management experience, ideally leading senior program managers or cross‑functional teams
  • Comfort working closely with engineering teams on complex systems and platforms
  • Experience operating in a matrixed environment with multiple senior collaborators
  • A track record of delivering meaningful outcomes through influence and collaboration
  • bring clarity to ambiguous situations
  • communicate directly and thoughtfully
  • help teams focus on what matters most
  • care about building strong teams
  • creating an environment where people can do their best work