Director, Project Management - FS Tech
At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.
About the Team: The Director of Project Management is a critical position supporting senior leadership, enabling leaders to execute strategic work while ensuring operational rigor. This role is a part of the Financial Services Technology Top of House Command Center and is responsible for driving horizontal initiatives that support ~1500 associates across the division. The individual in this role will lead the Financial Services Technology (FS Tech) annual business rhythm (annual strategic planning, monthly business reviews, quarterly business reviews, etc); divisional governance processes; strategic initiatives; labor strategy; campus programs; learning and development; associate engagement; and communications.
Candidates should have a passion for technology, strong strategic command, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage multiple projects and deadlines at once. Candidates should be excited about improving the daily lives and development of our engineers and helping leaders advance our strategy at scale.
Specific responsibilities related to project management include:
- Serve as a strategic thought partner for our Financial Services Technology leadership team, helping guide the operations and management of the organization. Lead the division’s Developer Enablement program.
- Act as a central point of contact between the Financial Services Technology leadership team, Enterprise Tech leadership and other key partners. Ensure alignment of leaders across the organization.
- Prioritize and focus leaders in a number of key areas (goals, labor strategy, budget, associate engagement, culture, operational excellence, etc). Aid the leadership team in strategic planning, uncovering critical efficiencies and preventing duplication of effort.
- Understand the organization’s strategy and vision, lead the LT to drive and track goals and priorities. Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability.
- Assist the leadership team with strategic planning including financial, workplace, and resource planning in collaboration with key partners
- Create and manage effective, scalable processes to manage operating rhythms. Requires an ability to lead and influence to inject new operational processes to drive executional discipline and excellence. Craft operating routines and regularly participate in team meetings, offsites, and huddles.
- Demonstrates a proven track record of excellent program management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
- Driving all phases of project management to include feasibility, definition, planning, prioritization, implementation and close out of projects
- Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery
- Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints
General Responsibilities:
- Proven ability to build a team strategy and effectively develop and lead a team of associates in pursuit of top performance
- Understanding of financial systems and technology processes
- Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
- High degree of organizational skills and ability to manage multiple, competing priorities simultaneously; prioritizes based on impact and makes difficult tradeoffs to meet deadlines
- Effective communicator – ability to create clarity amongst diverse groups from team members to stakeholders
- Demonstrated analytical and quantitative skills – ability to establish metrics and utilize data to measure operational efficiency, team health, and partnership effectiveness
- Asks the tough questions and challenges the status quo
Basic Qualifications:
- Bachelor’s degree
- At least 5 years of experience in Project Management
- At least 4 years of experience in digital product management, tech consulting or strategy.
- At least 3 years of people management experience
- At least 3 years of experience managing executive level stakeholders across different business functions
- At least 3 years of experience working with engineering teams
Preferred Qualifications:
- MBA or Master’s degree
- 5+ years of people management experience
- 5+ years of experience in strategy development
- 3+ years of experience in finance or budgeting
- 3+ years of experience driving organizational change and operational excellence
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $187,300 - $213,700 for Director, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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