Director, Real Estate and Workplace Experience

Coursera Coursera · Consumer · United States · People

This role is for a Director, Real Estate and Workplace Experience at Coursera, a company that provides online learning. The role focuses on developing and executing global real estate and workplace strategies, managing the company's physical and flexible workspaces, and ensuring a high-quality employee experience. While the company leverages AI in its platform, this specific role is not directly involved in building or researching AI models, but rather in managing the physical infrastructure and employee experience for a company that is in the AI era.

What you'd actually do

  1. Develop and execute a global real estate and workplace strategy aligned with Coursera’s hybrid work model, business priorities, and post-merger integration goals.
  2. Lead global portfolio management, including lease negotiations, site strategy, space optimization, consolidations, and long-range planning across multiple regions.
  3. Drive a consistent, high-quality workplace experience across all offices and flexible workspaces, ensuring environments support collaboration, productivity, and employee engagement.
  4. Oversee workplace operations, facilities, safety, security, emergency preparedness, and business continuity programs to ensure compliant, safe, and resilient workplaces globally.
  5. Partner cross-functionally with Finance, People, IT, Legal, and Security to deliver scalable workplace solutions, operational excellence, and data-driven decision making.

Skills

Required

  • 12+ years of experience in real estate, workplace, facilities, or operations leadership
  • 5+ years leading distributed teams
  • Proven experience managing global office portfolios and strong expertise in lease negotiation, workplace strategy, and capital project delivery
  • Experience implementing hybrid workplace models and flexible workspace solutions
  • Demonstrated ability to use data and analytics to drive decisions
  • Strong financial acumen (budgeting, forecasting, ROI analysis)
  • Experience with workplace technologies and smart office tools
  • Expertise in safety, security, and compliance frameworks

What the JD emphasized

  • global real estate and workplace strategy
  • hybrid work model
  • post-merger integration goals
  • global portfolio management
  • workplace experience
  • safety, security, and compliance frameworks