Director - Recruiting Transformation

Salesforce Salesforce · Enterprise · Seattle, WA +4

Salesforce is seeking a Director of Recruiting Transformation to lead a global team of project managers focused on AI-enabled projects within their AI CRM platform. This role involves strategic governance, portfolio management, and driving innovation and automation in recruiting processes. The ideal candidate will have a strategic consultant mindset, deep recruiting SME knowledge, and experience leading cross-functional AI projects.

What you'd actually do

  1. Manage and coach a global team of transformation professionals, mentoring them in high-rigor project management delivery and emerging recruiting trends.
  2. Own the Intake, Prioritization, and Portfolio Management of the Global Recruiting Roadmap, ensuring all initiatives align with strategic business pillars and match internal resource and capacity plans.
  3. Lead Intake Discovery sessions with senior leaders to translate business pain points into structured problem statements and "So What" justifications before work is initiated.
  4. Serve as a strategic advisor to senior leadership, facilitating complex trade-off discussions and presenting data-driven recommendations to drive organizational alignment and decision-making.
  5. Facilitate internal Plan of Record and Bi-Weekly Roadmap Reviews as well as outwardly facing Monthly Roadmap Reviews and Quarterly Business Reviews (QBRs) with the SRLT, providing data-driven insights into project and change management efforts.

Skills

Required

  • 8+ years in PMO or Recruiting Operations leadership within a global corporate environment
  • Deep expertise in Strategy Development, Portfolio Management, and Stakeholder Management
  • Mastery of non-technical/technical project management, change management, and strategic communications
  • Proven ability to balance high-level enterprise strategy with the tactical rigor required for global delivery
  • Strong ability to influence executive stakeholders, break stalemates, and manage distributed global teams through a "Disagree and Commit" culture
  • Comfortable navigating the "Agentic Era" and identifying opportunities for AI-driven automation through rigorous Automation and Portfolio Management Audits

Nice to have

  • 5+ years of direct experience in the Recruiting/Talent Acquisition space
  • Deeply understanding the Candidate, Recruiter, and Hiring Manager experience
  • Direct experience implementing RIDE/DACI frameworks to streamline organizational decision-making
  • Direct experience implementing the 5-Day Alignment to thoughtfully escalate challenges

What the JD emphasized

  • AI-enabled projects
  • AI CRM
  • Agentic Era
  • AI-driven automation