About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
What is it all about?
The Director of Sales Excellence is an exciting new director role who will lead various activities related to pipeline management, account management practice, client engagement survey, sales communication and sales enablement, amongst other Sales Excellence related activities. This role is crucial in evolving Visa’s sales approach, embedding a strong sales mindset and driving innovative thinking. This position focuses on driving the sales rhythm, sales efficiency, streamlining sales operations, ensuring the sales pipeline reflects the business objectives and implementing new ideas that accelerate time to close, implementation, and revenue. In addition, this director will champion the integration of AI-drive insights and automation to transform how our sales teams operate. The individual will manage a team responsible for Sales Enablement and Sales Communication, and collaborate closely with client-facing teams and regional and global counterparts to embed best practices and drive transformative change across the European region.
What we expect of you, day by day:
Strategic Leadership:
- Define and execute the regional Sales Excellence strategy aligned with global priorities, leveraging best practices from other regions while also leading the way with European originated practices that can be shared with the other regions.
- Lead a team focused on Sales Enablement and Sales Communication, fostering collaboration and high performance.
- Lead other adjacent areas that may be incorporated in the future such as contracting team
- Partner with senior leadership within the clusters, functions and global teams to identify growth opportunities and implement better ways to drive sales effectiveness.
- Significantly contribute to the identification and design of innovative sales processes that enhance the sellers effectiveness and productivity
- Proactive Problem Solving. Identify challenges and suggest practical solutions to improve sales processes.
Sales Enablement & Communication:
- Develop and deliver the sales enablement annual plan, leading the regionalization of the sales plays, creating and delivering Europe specific enablement programs
- Lead the communication and training of new tools, and resources to enhance sales effectiveness.
- Create and disseminate sales communications, through OnPoint and other communication channels, ensuring clarity and alignment with business objectives.
Sales Excellence :
- Lead the Client Account Plan Center of Excellence, ensuring best practices and consistency across regions.
- Own the Global Client Engagement Survey process, including follow-up on client specific improvement plans.
- Maintain and update principles of Client Segmentation in alignment with global guidance.
- Maintain, evolve, and continuously communicate Sales Taxonomy in collaboration with global and functional teams.
- Continuously identify and implement improvements to foster a strong sales mindset in Europe.
- Lead the commercialization and monetization workstreams of our larger events, including setting sales targets, driving communication to the sales teams, nurturing post event sales campaigns.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
What we're after...
- Profound experience in Sales Excellence, Enablement, or related roles, with at least 5 years in leadership positions.
- Experience in multinational environments and matrix organizations.
- Leadership: Proven ability to lead and develop high-performing teams.
- Strategic Thinking and Execution focus: Ability to translate business objectives into actionable plans, leading the execution through the immediate team and cross functional collaboration.
- Sales Enablement Expertise: Deep understanding of enablement tools, methodologies, and best practices. Creative mindset and inspirational approach to galvanize the sales teams and sales leaders.
- Communication: Exceptional written and verbal communication skills for internal audiences at all levels.
- Strong organizational skills: experience managing multiple complex concurrent activities, working well under pressure and with a strong bias for action.
- Analytical Skills: Ability to interpret data and drive insights for continuous improvement.
- Collaboration: Skilled at influencing and partnering across functions and geographies.
- Adaptability: Comfortable in a fast-paced, evolving environment.
- Communication: Articulate clear, concise, and impactful recommendations and updates to senior management, ensuring alignment and support for the initiatives.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.