Director, Service & Repair Quality

Johnson & Johnson Johnson & Johnson · Pharma · Aachen, North Rhine-Westphalia, Germany +2

Johnson & Johnson is seeking a Director, Service & Repair Quality to lead continuous quality improvements and maintain compliance for medical device service and repair operations across global sites. The role involves talent acquisition, ensuring awareness of regulatory requirements, auditing the quality system, applying FDA and international regulatory knowledge, developing sampling plans, performing data analysis, designing risk management programs, and leading compliance support during inspections. Requires a Bachelor's degree in Science or Engineering and a minimum of 10 years of GMP-related experience in a Med Device or biotech manufacturing facility with serviceable devices, including 7 years of leadership experience in Quality with serviceable devices and teams.

What you'd actually do

  1. Develops a world class service & repair quality organization through talent acquisition and internal talent movements to support Abiomed’s forecasted growth and ensure appropriate resources.
  2. Ensures the promotion of the awareness of the regulatory and customer requirements throughout the service and repair sites.
  3. Ensures that the Quality System is regularly audited/reviewed and that changes needed are implemented as required.
  4. Ensure that FDA and other regulatory knowledge and experience is applied to all Service & Repair systems including the FDA QSRs (GMP, CAPA, etc), ISO 13485, MDD, CMDCAS and other national and international quality and regulatory requirements and standard.
  5. Develop statistically sound sampling plans and perform data analysis to drive continuous improvement and resolve quality issues

Skills

Required

  • GMP
  • Quality System Auditing
  • Data Analysis
  • Risk Management
  • Regulatory Compliance (FDA QSRs, ISO 13485, MDD, CMDCAS)
  • Medical Device Service & Repair
  • Leadership
  • Talent Acquisition

Nice to have

  • Master of Science degree

What the JD emphasized

  • Minimum of 10 years of experience in a GMP-related field within a Med Device or biotechnology manufacturing facility with serviceable devices
  • Minimum of 7 years Leading and Managing Quality with serviceable devices and associated teams at the company or corporate level
  • Ensure that FDA and other regulatory knowledge and experience is applied to all Service & Repair systems including the FDA QSRs (GMP, CAPA, etc), ISO 13485, MDD, CMDCAS and other national and international quality and regulatory requirements and standard.