Come help us build the worlds most personal and proactive AI assistant with Alexa+. With over 600 million Alexa devices now out in the world, the latest advancements in generative AI have unlocked new possibilities—enabling us to reimagine the personal communication experience in our pursuit of making customers' lives better and easier every day.
Our vision at Alexa Connections is to build the most trusted AI assistant that helps our customers gets things done and creates moments of joy. We build delightful Communication Experiences for connecting within customers household (Announcements, Drop-In's), with their community (Video Calling, Phone Number calling, Emailing, Texting, Sharing) and with AI for improved productivity (Calendar/Task extraction). We also build real time multi-modal AI primitives that help serve customers across Amazon portfolio of devices that include Alexa, FireTV, Ring etc. Generative AI is deeply embedded in our product development life cycle across all our experiences and primitives.
If you’re passionate about building magical experiences for customers, while solving complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality to deliver delightful experiences for end customers.
Come join us to invent the future of how billion's of customers will connect with and through their virtual AI assistants.
Key job responsibilities As the Director of Software Development, you will be responsible for leading a large yet scrappy team that invents and simplifies daily. Your team will build the delightful consumer facing UX, Alexa's communication systems, interface with third party telecom infra and optimize Alexa's LLM architecture to help Connections achieve its vision. You will coordinate the implementation efforts between internal and external partners. You will make appropriate trade offs to optimize time-to-market with long term tech evolution. You will optimize your organization to maximize the value for our customers. You will clearly communicate strategy, optimize roles & responsibilities, and achieve desired outcomes. You will influence the forward looking strategy for Alexa+, our portfolio of devices and services. You will be an integral part of Alexa's Executive team.
About the team Alexa Connections is a highly distributed team across six Amazon approved sites. We have industry experts in real time communications, computer vision, media processing, consumer facing UX. We imbibe Amazon's Leadership Principles, hold each other accountable and have lots of fun while building a product billions of our users love. You will constantly help us foster a culture where everyone can do their best work.
Basic Qualifications
• 10+ years of software development leadership experience scaling large engineering and/or science organizations to deliver ambitious business goals • Track record of leveraging data to build cloud and/or edge based AI models, prompt engineering and tuning GenAI LLMs • Experience communicating with senior business, product, design and engineering executives; inspiring teams on a delightful technical strategy • Strong people development track record managing teams of Software Development Managers and Principal Engineers • Experience in building delightful UX experiences, cloud services, SDKs and Agentic AI workflows. • Master's in Computer Science or related field
Preferred Qualifications
• Deep knowledge of real time communications and collaboration, networking, computer vision, multi-modal AI technologies • Experience with global telecommunications infrastructure and carrier relationships • Understanding of global data and telecom regulations and compliance • PhD in Computer Science or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Sunnyvale - 297,500.00 - 350,000.00 USD annually USA, WA, Seattle - 264,100.00 - 350,000.00 USD annually