Position Summary...
What you'll do...
Walmart is seeking a Director of Associate Listening & Relations to lead the strategy, platforms, and insights that power our enterprise associate listening ecosystem. This leader will drive initiatives that enable Walmart to continuously capture associate feedback, identify friction points, and translate insights into meaningful actions that improve the associate experience. This role will partner closely with leaders across Global People, Product, Technology, and Business teams to evolve listening capabilities across surveys, digital feedback channels, and associate relations signals. The Director will ensure these insights are integrated, actionable, and connected to operational improvements and leadership decision-making. Key Responsibilities Define and execute the strategy for Walmart’s enterprise associate listening platform. Lead cross-functional teams delivering scalable products, analytics, and workflows that enable proactive issue identification and resolution. Translate associate insights into business actions and measurable outcomes. Influence senior stakeholders and align priorities across multiple organizations. Build and lead high-performing teams while fostering a culture of ownership, innovation, and operational excellence. People Leadership, Culture & Wellbeing: Builds and grows high-performing teams through mentorship, coaching, and active engagement. Sets clear expectations, fosters psychological safety, and prioritizes team wellbeing in alignment with Walmart’s values. Enables professional development and succession planning across teams, ensuring long-term talent sustainability. Cross-Functional Collaboration & Roadmap Alignment: Manages engineering dependencies and project execution across multiple products and services. Ensures roadmap and milestone alignment with broader organizational priorities through effective stakeholder management and coordination. Leverages generative AI tools (for example, ChatGPT) for program planning, risk mitigation, and reporting optimization.
Technical Ownership: Demonstrates responsibility for deliverables, ensuring solutions meet quality standards and business objectives. Takes initiative to resolve issues and drive projects to completion.
Technical Judgment: Applies sound reasoning to make informed technical decisions, balancing trade-offs and considering long-term impacts on system architecture and business goals.
Change Agility: Adapts quickly to change, embraces new technologies, and understands the broader system context. Anticipates the downstream effects of technical choices and integrates feedback to improve outcomes.
Collaboration: Works effectively across teams, openly shares knowledge, and communicates complex ideas clearly to both technical and non-technical stakeholders.
Innovation & Continuous Improvement: Proactively seeks opportunities to enhance processes, tools, and products. Encourages experimentation and learning to drive ongoing improvement. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $156,000.00 - $312,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
__Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. __
Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 6 years’ experience in software engineering or related area. Option 2: 8 years’ experience in software engineering or related area. 3 years' supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years' experience in software engineering or related area
Primary Location...
10900 Ne 4th St, Bellevue, WA 98004, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.