Director, Solution Architect Commercial

Johnson & Johnson Johnson & Johnson · Pharma · Raynham, MA +7

Director, Solution Architect Commercial role focused on designing and leading enterprise-level solution architectures for commercial platforms (CRM, customer engagement, digital experience, marketing automation, analytics) within a regulated healthcare environment. The role involves advising leadership on emerging technologies, driving architectural governance, and leading cross-functional teams. A key responsibility is the application of AI, advanced analytics, and automation to enhance commercial capabilities, customer engagement, and data-driven decision-making.

What you'd actually do

  1. Lead the design and evolution of end‑to‑end solution architectures supporting commercial technology platforms, including CRM, customer engagement, digital experience platforms, marketing automation, and analytics solutions.
  2. Serve as a senior technical authority for solution design, ensuring compatibility, interoperability, stability, and usability across multiple systems and platforms.
  3. Translate commercial business strategies and requirements into scalable, secure, and compliant architecture blueprints aligned with enterprise standards.
  4. Advise senior leadership on opportunities to improve commercial technology capabilities through modernization, integration, and adoption of emerging technologies.
  5. Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data‑driven decision‑making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.

Skills

Required

  • 10–12 years of experience in solution architecture, enterprise architecture, or large‑scale systems design.
  • Proven experience designing and delivering complex, multi‑system technology solutions in a regulated enterprise environment.
  • Strong background in commercial technology platforms (e.g., CRM, digital experience platforms, marketing automation, customer engagement, data and analytics, integrations).
  • Demonstrated ability to influence senior stakeholders and translate business strategy into technical architecture.
  • Broad and deep technical knowledge across application, integration, data, and infrastructure architectures.
  • Experience providing functional or matrix leadership, mentoring senior technical talent.

Nice to have

  • Master’s degree preferred (e.g., Computer Science, Information Systems, or MBA with technology focus).
  • Experience supporting global commercial organizations within healthcare, medical devices, or life sciences.

What the JD emphasized

  • regulated enterprise environment
  • AI, advanced analytics, and automation