**Secure Every Identity, from AI to Human
**Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Customer First Team
We are a team of Identity and Access Management experts. We help customers, businesses, and organizations maximize their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long-term success of our customers. Join our team! We’re building a world where Identity belongs to you.
Role Summary
Okta is seeking a highly strategic, hands-on, and methodical Director, Strategic Delivery to join our Professional Services team. This is a high-impact, premium Individual Contributor (IC) role designed for an enterprise delivery champion who thrives on driving complex, multi-stakeholder outcomes through influence, structured governance, and process design.
In this role, you will not be limited to a single account; instead, you will oversee a strategic portfolio of high-value, complex customer implementations delivered alongside our primary Global System Integrator (GSI) partners.
Beyond high-level project governance, you will serve as the architect of our GSI delivery model. You will be directly responsible for designing, testing, and codifying the end-to-end sales-to-delivery methodologies, playbooks, and processes. Critically, you will play an active role in supporting the sales cycle for strategic deals, representing Okta on Joint Steering Committees (SteerCos), and building an enablement engine that equips our existing regional services, partner success, and delivery teams to scale these engagements seamlessly.
Key Responsibilities
Strategic Sales Support & Deal Structuring
Steering Committee (SteerCo) Leadership & Portfolio Governance
Repeatable Practice Building & Enablement
What you’ll bring to the role
- **Experience: **10–12+ years of professional experience in enterprise SaaS implementation, technical program management, or strategic IT consulting.
- **GSI Joint-Delivery Expertise: **Proven track record of successfully guiding large-scale, complex enterprise deployments in joint-delivery models with major GSIs (e.g., Accenture, Deloitte, PwC).
- Strategic Sales Alignment: Direct experience partnering with enterprise software sales and service sales teams to structure complex services deals, negotiate SOWs, and define joint delivery boundaries.
- Executive Presence & SteerCo Leadership: Exceptional communication, negotiation, and conflict-resolution skills, with a proven ability to confidently lead high-pressure steering committees and align C-level stakeholders.
- **Process & Practice Architect: **Demonstrated experience designing, documenting, and scaling repeatable PMO playbooks, delivery methodologies, and operational enablement assets.
- **Influential IC Leadership: **Masterful ability to lead, motivate, and orchestrate highly matrixed, senior cross-functional teams (including Product, Engineering, Customer Success, and external partners) without direct hierarchical authority.
- **Domain Knowledge: **Technical familiarity with Identity and Access Management (IAM), Cloud Security, or Enterprise SaaS architectures is highly desirable.
And extra credit if you have experience in any of the following!
- Direct experience implementing AI tools or prompt-engineering models to automate professional services delivery or partner enablement processes.
- Knowledge of Okta & Auth0 product offerings.
- Experience scaling delivery methodologies from pilot phases to global regional offices.
- Relevant project management or business architecture methodologies (e.g., PMP, TOGAF).
#LI-Remote
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Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:https://rewards.okta.com/us.
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
$168,000—$231,000 USD
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
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