Director, Technical Program Management, Pinner Journeys

Pinterest Pinterest · Consumer · San Francisco, CA · Oversight Engineering

Director, Technical Program Management for Pinner Journeys at Pinterest. This role leads a team of senior TPMs and ICs, setting strategy and vision for core user experiences. Responsibilities include stitching together user journeys (Personalization, Search, Assistant), driving resource alignment, fostering team development, leading the UX Quality agenda, and ensuring adherence to AI guidance for risk, governance, and safety-by-design. Requires extensive experience in technical program management, management, A/B testing platforms, and AI fluency for planning, operations, and safety.

What you'd actually do

  1. Lead an impactful team of senior TPMs and ICs responsible for cross-org, large-scope programs that connect Core, M10n, and Platforms.
  2. Set a clear strategy and vision for the Pinner Journeys & Belonging function, providing thought leadership and influencing the business and potential regulatory issues that might impact Pinterest.
  3. Be accountable for stitching together user journeys (Personalization, Search, Assistant, etc.) to land as coherent, end-to-end experiences, with top line metrics as the primary north-star metric for journey quality.
  4. Drive alignment of resource planning across multiple organizational units with strategic business objectives, engaging with executive leadership to prioritize resource needs.
  5. Ensure that qualified successors are identified for key functional roles, creating a culture that emphasizes constructive feedback, ongoing learning, and equitable development across the team.

Skills

Required

  • 10+ years of experience as a technical program manager, or related experience, leading multiple company-level programs that impact multiple company OKRs.
  • 2-5+ years of management experience, with a proven ability to lead an impactful team of senior managers and ICs.
  • Expertise in building tracking mechanisms to create an environment of accountability for the working team's progression.
  • Strong ability to move the function forward through a mature decision-making process, willingly making tough trade-offs on behalf of the organization.
  • Proven strength in engaging with executive leadership to provide strategic guidance, with polished communication skills and thought leadership.
  • Demonstrated experience as a power user and extender of an A/B testing / experimentation platform
  • AI-first execution mindset: demonstrated ability to use GenAI to accelerate planning, program operations, and stakeholder communications
  • Workflow design, AI fluency, data & insights orientation: experience turning repeatable program work into durable, low-toil mechanisms and improving decision-making by using GenAI
  • Safety-by-design AI fluency: experience operating within AI governance expectations
  • BS in Engineering or CS or equivalent work experience.

Nice to have

  • AI-assisted coding tools
  • growth mindset
  • passion for AI

What the JD emphasized

  • AI-first execution mindset
  • Safety-by-design AI fluency
  • AI fluency
  • AI guidance for risk, governance, and safety-by-design
  • validate AI-generated outputs
  • document assumptions/limits
  • ensure AI-assisted workflows meet applicable policy/compliance expectations
  • AI governance expectations (risk assessment, data handling, model/output validation, auditability/traceability)
  • proactively identifying where AI use is not appropriate or requires additional controls