Disney Vacation Club Driver

Disney Disney · Media · Lake Buena Vista, FL +1

This role is for a Disney Vacation Club Driver responsible for safely transporting Guests to and from Welcome Home Centers, enhancing the Guest experience through engaging interactions, storytelling, and providing property information. The role also involves maintaining vehicle cleanliness and adhering to safety standards.

What you'd actually do

  1. Provide travel assistance to Guests to and from Disney Vacation Club Welcome Home Centers across Walt Disney World Resort
  2. Deliver a high level of Guest interaction with an outgoing, engaging, and service-focused approach
  3. Engage Guests through storytelling, sharing property knowledge, Disney trivia, and more to enhance the experience
  4. Communicate what Guests can expect during their visit while transporting Members and Guests
  5. Maintain knowledge of Disney Vacation Club offerings and key property locations

Skills

Required

  • Valid Florida Driver’s License with a clean driving record, demonstrating a minimum of five (5) years of safe driving experience
  • Proven ability to safely operate and maintain passenger vehicles (up to 15 passengers), with awareness of basic mechanical and safety indicators
  • Demonstrated strong Guest service skills, with the ability to build rapport, deliver engaging experiences, and support seamless Guest transitions in partnership with cross-functional Cast Members
  • Working knowledge of Disney Vacation Club, with the ability to quickly learn property layouts and navigation across Walt Disney World Resort
  • Proficiency in utilizing operational technology, including radio communication systems, touchscreen devices, and mobile applications
  • Ability to support Guests with accessibility needs through operation of ADA-compliant equipment and inclusive service practices
  • Physical capability to stand or sit for extended periods, and safely lift and maneuver items up to 25 lbs (e.g., luggage, personal belongings, car seats)
  • Flexibility to work a variable schedule, including nights, weekends, and holidays
  • Ability to successfully complete required training through hands-on practice, observation, and formal assessments

Nice to have

  • Demonstrated ability to proactively resolve Guest concerns by leveraging sound judgment and collaborating with appropriate partners to deliver seamless outcomes
  • Strong storytelling capabilities with a proven ability to create engaging, memorable Guest interactions that enhance the overall Disney experience
  • Solid understanding of Walt Disney World operations, products, and services, with the ability to translate knowledge into meaningful Guest engagement
  • Extensive knowledge of Walt Disney World parks, resorts, and property logistics to support accurate navigation and enriched storytelling
  • Multilingual proficiency, enhancing the ability to connect with and support a diverse global Guest population