Dynamics 365 Crm Systems Analyst

Wix Wix · Enterprise · Tel Aviv, Israel · Other

This role is for a Dynamics 365 CRM Systems Analyst at Wix. The primary responsibilities include analyzing requirements, identifying needs and gaps, writing specification documents, and implementing customizations, upgrades, data migrations, and interfaces for Dynamics 365. The role involves working with customers and stakeholders in a multi-process and complex domain, and participating in a newly formed MS Dynamics team focused on providing end-to-end solutions for the Customer Care service organization. The ideal candidate will have at least 2 years of experience in MS Dynamics implementation and 3+ years in systems analysis, with experience in long-term projects and the ability to work independently and as part of a team.

What you'd actually do

  1. Meet with customers and stakeholders to gather requirements
  2. Analyze requirements and identify gaps in multi-process and complex domain
  3. Write high-level and detailed specification documents for Dynamics 365
  4. Implement Dynamics 365 customization, upgrades, data migrations, and interfaces

Skills

Required

  • ms dynamics implementation (cloud solution)
  • ms dynamics systems analysis
  • multi-process environment
  • long-term projects
  • work independently and as part of a team

Nice to have

  • excellent interpersonal skills
  • high motivation
  • nice, curious people who have great communication and interpersonal skills