Overview
We are looking to hire a Dynamics365 & Power Platform Agentic AI Consultant to join Microsoft Federal.
The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.
The Microsoft Federal team is looking for people with a passion for delivering customer success. As a Dynamics365 & Power Platform Agentic AI Consultant, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
Responsibilities
Come join our AI Business Solution Area within our National Security Group. You will play a crucial role in designing, developing, and maintaining innovative software that meets the unique needs of our federal clients, while articulating valuable propositions for strategic Microsoft products and services.
Our Agentic AI Consultant will work with a team of project managers, architects and consultants.
Educate our customers and partners on the power of Microsoft’s AI, Dynamics365 and Power Platform Solutions.
Interact with executives and key stakeholders in our customers to formulate Agentic AI, Dynamics365 and Power Platform solutions that address challenges facing their organizations
Develop and maintain a high level of technical proficiency in Agentic AI, Dynamics365 and Power Platform cloud services
Create and share IP that leverages Agentic AI, Dynamics365 and Power Platform cloud services
You implement solutions and may provide oversight and leadership on workstreams across domains. You manage escalations, analyze situations, and coordinate appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders. You proactively manage executive-level relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience.
You act as an ambassador in consumption of intellectual property by leveraging and/or modifying existing intellectual property (IP) or creating repeatable content. You identify opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. You lead or participate in relevant technical communities and conduct training sessions to evangelize technology and/or offerings based on availability. Finally, you complete operational tasks and readiness, and ensure timeliness and accuracy.
Qualifications
Required/minimum qualifications:
- Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 1+ year(s) work experience in relevant area of business OR equivalent experience.
Other qualifications:
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
- Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Additional or preferred qualifications
- Demonstrated proficiency with generative AI and LLMs, Agentic Frameworks, or Power Platform in a consultative capacity
- Demonstrated proficiency and 2+ years’ experience in Dynamics 365 Supply Chain Management or Dynamics 365 Field Service or Dynamics 365 Sales in a consultative capacity
- Security+ Certification or the ability to obtain within 2 weeks of start date
- Microsoft Certifications: Azure AI Engineer Associate, Azure Fundamentals, Dynamics 365: Finance and Operations Apps Developer Associate Delivery Management certification or Dynamics 365 Field Service Functional Consultant or Microsoft Certified: Dynamics 365 + Power Platform Solution Architect, Power Platform Developer Associate or the ability to obtain within 1 month of start date
- A proven ability to identify and prioritize agentic AI Use Cases for the federal government
Technology Consulting IC3 - The typical base pay range for this role across the U.S. is USD $76,200 - $154,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $99,700 - $167,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**