Emerging Account Executive, Startups

Anthropic Anthropic · AI Frontier · San Francisco, CA · Sales

This role is for an Emerging Account Executive at Anthropic, focusing on managing a portfolio of startup customers and helping them utilize AI. The role involves building scalable engagement models, identifying growth opportunities, and gathering customer feedback for product development. It requires strong sales skills, intellectual curiosity about AI, and a passion for process improvement. The compensation includes base salary and sales commissions/bonuses.

What you'd actually do

  1. Manage a portfolio of 40-50+ startup accounts, maintaining high retention and identifying expansion opportunities
  2. Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base
  3. Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate
  4. Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization
  5. Conduct streamlined account health checks and identify early warning signs of churn risk

Skills

Required

  • 1-3 years of experience in sales, account management, customer success, or related roles
  • Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously
  • Strong communication skills with ability to build rapport quickly across various customer personas
  • Analytical mindset with comfort using data to prioritize accounts and identify trends
  • Enthusiasm for emerging technologies and genuine interest in AI
  • A "roll up your sleeves" mentality and comfort operating in ambiguous, fast-changing environments

Nice to have

  • Experience with consumption-based or usage-based pricing models
  • Familiarity with technical products, APIs, or developer-focused solutions
  • Experience working with startup customers or in a high-growth startup environment
  • Exposure to AI/ML concepts and applications

What the JD emphasized

  • startup customers
  • AI use cases
  • startup customers
  • AI/ML concepts and applications