As an Activations Program Manager in the Digital Signage and Employee Engagement team within Corporate and Firmwide Employee Communications, you will conceive and deliver a cohesive, year-round activation program for employees based in and around 270 Park Avenue. You will balance high-impact tentpole events with smaller “moments of delight,” integrating on-site experiences and digital communication channels to maximize reach and engagement. You will partner directly with senior leaders and cross-functional stakeholders to align priorities, deliver flawless execution, and continuously improve programming through disciplined processes and measurable insights.
Job responsibilities
- Own the strategy and roadmap for 270 Park Avenue activations, delivering always-on programming aligned to firm priorities and cultural moments.
- Design a balanced portfolio of tentpole events and smaller engagement moments that strengthen community and connection.
- Integrate physical experiences and digital channels, including digital signage, to extend reach and reinforce key messages.
- Lead activations end-to-end from concept through on-site delivery, ensuring high polish and operational rigor.
- Develop detailed run-of-show plans, staffing models, rehearsal schedules, and contingency plans to ensure flawless execution.
- Manage approvals and stakeholder inputs, translating complex feedback into clear decisions and executable plans.
- Oversee vendor and partner engagement, including sourcing, contracting support, deliverable tracking, and on-site coordination.
- Resolve real-time issues calmly and decisively during live activations, protecting employee experience and stakeholder confidence.
- Partner with Lines of Business leaders, Employee Experience, Global Real Estate, and site partners to drive alignment and accountability.
- Operationalize program intake, planning workflows, toolkits, and repeatable playbooks to increase consistency and speed.
- Measure program performance, synthesize insights, and pilot new formats and process improvements, including responsibly applied artificial intelligence-enabled efficiencies.
Required qualifications, capabilities, and skills
- 7 years of experience planning and executing events, activations, or employee engagement programming end-to-end with high production standards.
- Demonstrated credibility partnering with senior leaders, including driving clarity, managing expectations, and securing decisions.
- Strong program and project management discipline, including timeline ownership, dependency management, and run-of-show execution.
- Proven ability to execute under pressure with calm judgment, rapid problem solving, and strong risk awareness in live environments.
- Exceptional attention to detail with a proactive mindset that anticipates issues and mitigates them early.
- Strong written and verbal communication skills, including stakeholder-ready updates and concise executive briefing materials.
- Budget ownership experience, including planning, tracking, forecasting, and cost control.
- Vendor management capability, including sourcing support, negotiating, and managing deliverables to scope and schedule.
- Strong cross-functional leadership skills, influencing partners and driving accountability without direct reporting authority.
- Working knowledge of event technology tools, including registration and event management platforms.
- Experience using employee communication channels, including digital signage, email, newsletters, and intranet publishing.
Preferred qualifications, capabilities, and skills
- Experience delivering workplace activations in a large, matrixed organization with multiple lines of business and complex stakeholder groups.
- Experience integrating on-site experiences with digital campaigns to increase reach, participation, and message recall.
- Experience developing repeatable toolkits and operating rhythms to scale a program across multiple activation types.
- Familiarity with measurement approaches for employee engagement programming, including qualitative feedback and participation analytics.
- Experience managing multiple vendors simultaneously across creative, production, and on-site operations.
- Demonstrated ability to pilot new formats and improve processes while maintaining execution quality.
- Prior experience supporting activations in corporate real estate environments or multi-tenant office sites.