Employee Experience Program Manager

Harvey Harvey · AI Frontier · San Francisco, CA · Human Resources

This role is for an Employee Experience Program Manager at Harvey, an AI company transforming legal and professional services. The role focuses on building and managing programs, rituals, and moments that shape company culture at scale, including employee recognition, events, swag, and internal communications. It requires experience in designing and owning culture programs at fast-scaling companies and partnering with various teams and executive leadership. The company itself is an AI company, but this specific role is not directly involved in building or deploying AI/ML models.

What you'd actually do

  1. Own the full lifecycle of employee experience programs — from milestone gifting and work anniversaries to company-wide recognition like Harvey Honors and the annual holiday program; you hold the concept, the program arc, and the employee narrative
  2. Maintain the company-wide events calendar and design and drive Harvey's community and social programming
  3. Orchestrate event execution across offices — directing the program, coordinating with teams in each office to bring each piece to life
  4. Own Harvey's swag and brand touchpoints — vendor relationships, item curation, and a gifting strategy that scales without feeling generic
  5. Manage all communications for EE programs — announcements, invites, and follow-ups — in a voice that drives engagement and reflects how Harvey talks

Skills

Required

  • Designed and owned employee experience or culture programs at a fast-scaling company
  • Decisive and action-oriented
  • Ability to design for scale and personalization
  • Strong sense of taste and cultural fit
  • Clean writing and sharp internal communications instincts
  • Ability to partner effectively across teams
  • Vendor management experience

Nice to have

  • Experience with employee survey design
  • eNPS analysis
  • ERG formation
  • Building repeatable playbooks

What the JD emphasized

  • fast-scaling company
  • programs that people actually remember, not just check-the-box ones
  • move before the brief is perfect
  • tasteful
  • strong instincts for what fits a culture versus what will land wrong
  • vendor management experience for swag, gifts, or event production at scale