Enablement Communications & Events Coordinator Intern

Okta Okta · Enterprise · Chicago, IL · Customer Acceleration-731

This internship focuses on internal communications and logistical support for go-to-market and product enablement initiatives. The role involves drafting communications, managing internal support channels, and providing logistical support for enablement sessions. A key aspect is leveraging generative AI to improve workflow efficiency and content creation.

What you'd actually do

  1. Drafting, editing, and scheduling internal enablement communications (e.g., newsletters, email announcements, Slack posts) related to new learning launches, training events, and resource availability.
  2. Monitoring and managing the "Ask Enablement" internal Slack channel, providing initial triage, answering common questions, and routing complex inquiries to the appropriate team members.
  3. Providing pre-session, live, and post-session logistical support for enablement webinars, workshops, and training events, including setting up virtual meeting spaces, managing attendee registration, and distributing follow-up materials.
  4. Maintain a calendar of events across the post sales’ teams to ensure visibility across all enablement business partners
  5. Gathering feedback on communication effectiveness and enablement session logistics, and assisting with basic reporting on channel activity and session attendance.

Skills

Required

  • Strong Written Communication
  • Logistical Coordination
  • Technical & AI Proficiency
  • Organizational Skills
  • Data Collection & Reporting
  • Time Management

Nice to have

  • translating complex information into engaging stories
  • navigating the fast-paced energy of live event production
  • proactively asking the right questions to turn ambiguity into a clear, actionable plan

What the JD emphasized

  • leveraging generative AI to streamline content creation and workflow efficiency