About the Role
This role is anchored in the success of Uber Eats, helping our restaurant commercial teams across EMEA navigate a high-velocity, high-stakes market. You’ll move fast to standardize training and enablement, ensuring our sales and account management teams have the real-time knowledge they need to build lasting merchant partnerships and drive regional growth. The challenge is balancing diverse local needs with global commercial standards, requiring clear systems thinking and a bias toward action in ambiguity. You will influence without authority, working across product, operations, and sales leaders to scale learning, where every successful program directly powers the execution and growth of our business across the continent.
What You Will Do
- Drive the end-to-end implementation of commercial enablement programs (onboarding, skills training, product adoption) specifically for the high-growth restaurant team and deploy them across the EMEA region
- Navigate a complex stakeholder map across EMEA sales leadership, Commercial Operations, and global Product teams to conduct deep needs analysis and align on critical knowledge gaps and training priorities
- Design and deliver high-impact training and clear documentation that accelerates the adoption of new sales productivity tools, products, and complex processes, balancing speed with clarity and quality
- Own the measurement of program success by defining clear, quantifiable performance goals and translating learning impact into measurable commercial outcomes (e.g., speed-to-ramp, tool adoption rate, quality scores)
- Prioritise and solve ad hoc content and support requests from the commercial team, applying sound judgment to manage high-urgency demands against long-term strategic enablement goals
- Act as a central connector, rapidly identifying and scaling internal best practices and winning sales narratives from high-performing EMEA markets to standardize excellence and elevate the regional talent bar
How you’ll spend your time
- 35% - Stakeholder Alignment & Needs Analysis
- 30% - Program Design & Content Creation
- 25% - Training Delivery & Coaching
- 10% - Performance Tracking & Post-Mortem Analysis
What you will need
- 5+ years of professional experience in Sales, Account Management, or Commercial Enablement within a fast-paced technology or B2B environment
- 3+ years of direct experience designing and delivering sales training, learning & development (L&D), or commercial enablement programs at scale
- Demonstrated project management expertise in deploying complex, cross-functional programs, as evidenced by successfully managing 5+ simultaneous projects from design to adoption.
- Full professional fluency in Spanish and English is required to manage content and facilitate training across the region.
Bonus Points
- Prior experience building and delivering blended learning content (e.g., e-learning, virtual, and in-person F2F sessions) for a large, decentralized commercial audience
- Proven ability to lead through ambiguity and quickly shift between high-level strategic planning and hands-on, granular execution
- Working knowledge of key sales enablement platforms such as Salesforce, Learning Management Systems (LMS), and conversational intelligence tools
- Fluency in another EMEA language such as French, Portuguese, or German is a plus to support wider regional initiatives
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.