Engagement Lead, Global Membership

Uber Uber · Consumer · New York, NY +1 · Operations

This role focuses on shaping and scaling Uber One's global membership strategy, specifically within Growth, Engagement, or Experience pillars. It involves owning strategy, analytics, and cross-functional execution to drive member acquisition, deepen value, and ensure a high-quality experience. The role requires partnering with various teams, using data to identify opportunities, building scalable mechanisms, and influencing senior stakeholders.

What you'd actually do

  1. Develop and execute global strategies that drive growth, engagement, or experience outcomes for Uber One
  2. Partner cross‑functionally with Product, Marketing, Analytics, Business Development, Support, and Regional teams to deliver high‑impact initiatives
  3. Use data to diagnose performance, identify opportunities, and shape strategic recommendations
  4. Build mechanisms, frameworks, and processes that scale globally
  5. Define success metrics and ensure accountability for performance

Skills

Required

  • Strategy development
  • Analytics
  • Cross-functional collaboration
  • Data-driven decision-making
  • SQL
  • Project management
  • Communication
  • Stakeholder management

Nice to have

  • Financial acumen
  • Membership/subscription/loyalty program experience

What the JD emphasized

  • 4+ years of experience
  • SQL proficiency
  • Experience with membership, subscription, or loyalty programs