Engagement Manager

Cognition Cognition · Coding AI · San Francisco, CA · Sales

This role is for an Engagement Manager at an applied AI lab building end-to-end software agents like Devin. The EM will drive adoption and success in enterprise accounts, acting as a trusted advisor to senior leaders, designing engagement plans, and building centers of excellence. The role requires strong technical acumen, analytical problem-solving, and the ability to thrive in ambiguous, fast-changing environments.

What you'd actually do

  1. Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to their engineering goals
  2. Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment
  3. Apply world class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking
  4. Build centers of excellence within accounts and empower them through tailored enablement programs
  5. Own the rollout and adoption of new features and capabilities within your accounts

Skills

Required

  • Degree in a STEM field
  • Proven track record in strategic, enterprise-facing roles and building and expanding client relationships
  • Strong technical acumen and ability to build deep relationships with both technical leadership and end users
  • Structured, analytics-driven problem solver
  • Thrive in ambiguous, fast-changing environments—you move quickly and grow quickly
  • Demonstrated ability to learn exceptionally fast

Nice to have

  • successfully been a part of complex enterprise teams, especially sourcing and managing account growth
  • worked as a software engineer, SE, technical account manager or other technical role
  • previously founded a startup or were early stage at a high growth startup
  • are a competitive, highly ambitious person who loves working in high-intensity environments

What the JD emphasized

  • enterprise accounts
  • Devin
  • AI Agents
  • technical program management
  • technical leadership