Engineering Managed Services Services Outside Sales & Delivery Lead - Senior Manager

Deloitte Deloitte · Consulting

This role is for a Senior Manager in Engineering Managed Services, focusing on AI & Engineering. The position involves leading and supporting internal applications and infrastructure, managing complex programs, and leading large, dispersed technology teams. A significant part of the role includes sales responsibilities, carrying a quota for both hunting and farming sales approaches, and managing technology economics and risk. The candidate will also lead planning, budgeting, and proposal development. While the role mentions "AI & Engineering" and "Recent AI experience", the core responsibilities are centered around sales, delivery leadership, and managed services for technology platforms, rather than direct AI/ML model development or research. The primary function is product/service delivery and sales within an enterprise context.

What you'd actually do

  1. As a Senior Manager you will lead and support various internal applications and infrastructure and the complex programs surrounding these applications including internal consultants, near-shore, off-shore technologists and multiple vendor relationships.
  2. You will work across geographies with accountability for the success, effectiveness and delivery of multiple work streams, managing a large, dispersed technology team.
  3. You will be responsible for a direct impact carrying a sales quota for both “hunting” and “farming” sales approaches.
  4. You will lead planning and budgeting, define deliverable structures and content, facilitate the buy-in of proposed solutions from top management levels, directing the on-time quality delivery of work, managing technology economics and risk.
  5. You'll help organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to pricing strategies, develop practical solutions and methodologies, develop "thoughtware" and "point of view" documents.

Skills

Required

  • 12+ years’ experience in application support including “lights on” support services, development and customization
  • 10+ years’ experience leading geographically dispersed teams to develop, design and support technical solutions in Java, Microsoft technologies, both on Cloud and .Net
  • 3+ years’ experience selling application managed services to clients and new customers – possessing “hunting” and “farming” sales experience.
  • 10+ years’ experience leading large-scale global technology teams in a delivery lead capacity
  • Hands-on development skills in at least one of the following: 1) Java; 2) .Net; 3) Mainframe
  • A strong understanding of the fundamentals of software engineering with the ability to successfully articulate technology concepts to both a business and a technology audience
  • Experience working in a multi-vendor environment and with third parties
  • Extensive team leadership experience which should include managing people, projects, clients and financials.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Ability to travel up to 50% of the time, based on the work you do and the clients and industries/sectors you serve.
  • Recent AI experience – incorporating leading AI practices to improve efficiencies and redundancies.
  • Bachelor’s degree, preferably in engineering, computer science, or a related field.

Nice to have

  • Master’s degree, preferably in computer science, information technology, computer engineering, engineering or a related field.
  • Ability to quickly learn and deliver on analogous technologies not previously worked on.
  • Other certifications – AWS, AI, Google, etc.
  • PMP certification and ITIL certification, strongly preferred.

What the JD emphasized

  • selling application managed services to clients and new customers
  • hunting and farming sales experience
  • Recent AI experience