Engineering Manager, Checkout & Payments

Superhuman Superhuman · Consumer · Hub - Berlin · Engineering, Product, Design, and Marketing

Engineering Manager for Checkout & Payments team at Superhuman, responsible for leading the team that manages customer payments, including checkout experiences, fraud prevention, payment method integrations, and infrastructure reliability. This role involves migrating from fragmented billing systems to a unified stack and building a scalable checkout platform, requiring close collaboration with product and engineering leads across various business units.

What you'd actually do

  1. Lead a team of engineers owning checkout surfaces, vendor integrations for enabling payments, and the reliability of Superhuman's checkout platform and payments API
  2. Partner with BU engineering and product leads to scope, prioritize, and ship checkout and payment features for Docs, Go, Grammarly, and Mail
  3. Own the team's business and technical health metrics
  4. Drive payment method integrations, expanding what customers can pay with and ensuring global coverage
  5. Build technical leadership from within the team, creating conditions for senior engineers to step into broader ownership over time

Skills

Required

  • engineering management experience
  • technical judgment
  • architecture decisions
  • evaluate trade-offs
  • set direction for the team
  • platform and infrastructure work
  • make good decisions with incomplete information
  • change course as new data arrives
  • managing multiple concurrent workstreams
  • cross time zones
  • diverse stakeholder groups

Nice to have

  • Payments domain experience
  • fintech domain experience
  • commerce domain experience
  • work independently with minimal guidance
  • proactively manages tasks and priorities
  • analyzes and executes work efficiently
  • collaborates effectively with cross-functional teams
  • thrives in fast-paced, results-driven environments

What the JD emphasized

  • 3+ years of engineering management experience leading teams of 5–10 engineers
  • Strong technical judgment, you can guide architecture decisions, evaluate trade-offs, and set direction for the team
  • Comfort with platform and infrastructure work: critical, often invisible, always high-stakes
  • The ability to make good decisions with incomplete information and change course as new data arrives
  • A track record of managing multiple concurrent workstreams across time zones and diverse stakeholder groups.