Engineering Manager - Client Delivery & Observability

Netflix Netflix · Big Tech · Los Gatos, CA +1 · Engineering

Engineering Manager to lead a newly formed team responsible for release delivery automation and real-time observability infrastructure for Netflix's client applications. The role involves managing two squads, setting direction, and fostering cross-functional partnerships to ensure safe client releases and continuous monitoring.

What you'd actually do

  1. Team Leadership & Talent Development: You will lead a newly formed team spanning two squads with distinct technical domains, each with its own tech lead. You will hire, coach, and grow a high-performing team of engineers, developing your tech leads into effective technical leaders while fostering the professional growth of the broader team through regular, constructive, and empathetic feedback. You will build a unified team identity across the two squads and ensure that quieter voices have space alongside louder ones. You're not afraid of hard conversations.
  2. Vision & Execution: Develop and execute a unified roadmap that balances two domains: release delivery infrastructure and real-time observability systems. You will rationalize inherited priorities across both squads, coach your team on the design and scaling of robust and reliable systems, and ensure that the team's work compounds rather than fragments.
  3. Cross-Functional Partnership: Build strong relationships across a wide stakeholder surface: client platform teams, streaming infrastructure, experimentation, developer productivity, and device reliability. You will collate and translate complex partner requirements into actionable engineering goals. You'll act as a primary evangelist, extracting context from stakeholders to fill gaps while promoting the team's current and future capabilities.
  4. Operational Excellence: Own the reliability and operational health of the team's production systems. You will drive incident response practices, ensure sustainable on-call rotations, and balance investment in reliability and technical debt against feature delivery. You will establish and track service-level objectives that keep the team accountable to its consumers.

Skills

Required

  • Experience leading engineering teams
  • Experience managing multiple squads
  • Experience with release delivery automation
  • Experience with real-time observability systems
  • Experience with large-scale infrastructure engineering
  • Experience with applied statistical methods
  • Cross-functional leadership
  • Talent development and coaching
  • Roadmap development and execution
  • Operational excellence and incident response

Nice to have

  • Experience with Mantis, Kafka, or Druid
  • Experience with A/B testing frameworks
  • Experience with client application deployment

What the JD emphasized

  • newly formed group
  • newly formed team