Engineering Manager, Enterprise Services Management

Asana Asana · Enterprise · Warsaw, Poland · Product Engineering

Engineering Manager for Asana's new Enterprise Service Management business line, which is AI-native and powered by AI agents. The role involves leading a team to build and scale AI agentic workflows and enterprise SaaS products, focusing on customer needs and rapid product delivery.

What you'd actually do

  1. Manage and coach 6–8 engineers, fostering an inclusive culture and establishing team rituals that drive both excellence and professional growth.
  2. Partner with product, design, and UXR to translate customer pain points into a reliable, technical MVP and a scalable architectural roadmap.
  3. Collaborate with cross-functional partners managers to balance large-scale feature launches with iterative, daily product enhancements.
  4. Guide the articulation and execution of the team’s future roadmap and ensure the team’s work ties back into high-level business goals
  5. Spend significant time with customers to validate technical feasibility and co-develop workflows that solve real-world problems.

Skills

Required

  • 5+ years of relevant experience
  • 2+ years managing a technical team
  • demonstrated track record of growing engineers across levels
  • experience shaping AI agentic workflows, IT/service automation tools, or adjacent enterprise SaaS products
  • customer conversations
  • translate qualitative insights into crisp product decisions
  • clear, persuasive communicator
  • bring structure to ambiguous spaces
  • align engineering, design, product, and exec stakeholders

Nice to have

  • curiosity about AI tools and emerging technologies
  • willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

What the JD emphasized

  • AI agents
  • AI agentic workflows
  • built and scaled new products or incubations before
  • operating with urgency and resourcefulness
  • pushing through ambiguity without needing perfect structure

Other signals

  • AI agents
  • AI-native platform
  • AI agentic workflows