Engineering Manager, Issue Workflow

Sentry Sentry · Enterprise · San Francisco, CA · Engineering

Engineering Manager to lead and grow the team that shapes Sentry's core Issue Workflow experience, focusing on technical leadership, product sense, and team development. The role involves leading engineers, providing technical and product guidance, defining team direction, understanding customer needs, and setting clear plans. The ideal candidate has a strong engineering background, is product-minded, excited about AI and developer tools, and fosters career growth.

What you'd actually do

  1. Lead and develop a team of engineers who build and maintain Sentry's highest-trafficked product surfaces: issue details, issue search, and alerts
  2. Provide technical and product guidance, staying hands-on enough to review code, contribute to architecture discussions, and unblock engineers on complex problems
  3. Define team direction and deliverables, remove blockers, and resolve conflicts
  4. Talk to Sentry's customers to deeply understand how they use the product and where their pain points are
  5. Set clear plans, delegate effectively, and keep execution on track

Skills

Required

  • 8+ years of professional engineering experience, preferably with Python, TypeScript, or similar
  • 2+ years of engineering management experience
  • Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces
  • Experience owning a significant product area end-to-end, from shipping new features through long-term maintenance and iteration
  • Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly
  • Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates

Nice to have

  • product-minded leader who cares deeply about developer experience
  • strong engineering background that you use to inform and validate the team's technical decisions
  • comfortable in code and want to stay close to it
  • Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions possible
  • Love to foster career growth of those around you, finding opportunities for team members to excel

What the JD emphasized

  • highest trafficked product experience
  • AI and developer tools
  • humans and coding agents work together

Other signals

  • AI and developer tools
  • humans and coding agents work together
  • millions of events per second
  • highest trafficked product experience