Engineering Manager, Passport

Anthropic Anthropic · AI Frontier · San Francisco, CA · Engineering & Design - Product

Engineering Manager to build and lead the Passport team, responsible for a centralized identity, verification, and trust-grant platform that supports Anthropic's AI products like Claude.ai, APIs, and third-party platforms. The role involves defining architecture, shipping the first version of the platform, and ensuring compliance and readiness for customers and regulators.

What you'd actually do

  1. Establish the Passport team as a high performing contributing team to our wider model safety efforts — hire the early team, set the technical direction, and establish how the team operates
  2. Own engineering execution end-to-end: planning, prioritization, delivery quality, team health, and incident response on a system that's on the critical path for every Claude product
  3. Partner with safeguards, product, and design to shape the roadmap — and make the integration between automated decisions and human review work end-to-end
  4. Work directly with customers and the go-to-market team on verification and trust requirements, joining key conversations and turning what you learn into engineering priorities
  5. Drive the compliance and platform-readiness work customers and regulators require, partnering with security, legal, and the broader platform organization

Skills

Required

  • Engineering management
  • Team building
  • Technical direction
  • Engineering execution
  • Planning
  • Prioritization
  • Delivery quality
  • Team health
  • Incident response
  • Roadmap shaping
  • Customer requirements gathering
  • Compliance
  • Platform readiness
  • Security
  • Legal
  • Cross-team coordination
  • Customer verification systems
  • Identity systems
  • Centralized policy systems
  • Trust systems
  • Trust & safety tooling
  • Human review integration
  • Multi-tenant platforms
  • User-facing portals

Nice to have

  • Experience with third-party verification providers
  • Experience designing centralized policy or trust systems where decisions propagate across many downstream surfaces
  • Experience building trust & safety tooling, including the platform-side integration of human review into automated decisioning
  • Experience with multi-tenant platforms consumed by first-party apps, direct API customers, and third parties building on top
  • Background owning compliance and regulatory work within an engineering org
  • Experience with user-facing portals for account verification, trust, or compliance flows

What the JD emphasized

  • critical path for every Claude product
  • critical path for how Anthropic scales access to Claude safely
  • customer verification and trust stack
  • identity verification flows
  • centralized model for coordinating and managing access
  • integration with review processes
  • user-facing surfaces customers use to manage their trust
  • compliance and platform-readiness work customers and regulators require
  • migrations and integrations land cleanly
  • taken a product or platform from 0→1
  • shipping the first versions with limited precedent to lean on
  • systems that other teams depend on
  • discipline that comes with being on someone else's critical path
  • customer verification or identity systems
  • centralized policy or trust systems
  • trust & safety tooling
  • platform-side integration of human review into automated decisioning
  • multi-tenant platforms consumed by first-party apps, direct API customers, and third parties building on top
  • owning compliance and regulatory work within an engineering org
  • user-facing portals for account verification, trust, or compliance flows