Engineering Manager, Support Transformation and Proactive Engagement

Google Google · Big Tech · Hyderabad, Telangana, India

Google is seeking an Engineering Manager for Support Transformation and Proactive Engagement in Hyderabad. This role involves managing a team of engineers, setting team goals, mentoring, and driving the deployment of AI/ML solutions and intelligent automation to improve self-service efficiency. The manager will also oversee project priorities, deadlines, and deliverables, and contribute to product strategy.

What you'd actually do

  1. Coach, and manage a strong team of engineers, setting the team’s goals, and mentoring them as they grow in their careers.
  2. Develop a strong bench of technical leaders for the next generation of AI/ML solutions.
  3. Advocate a culture of AI experimentation and drive the deployment of intelligent, automated solutions to reduce user friction and increase self-service efficiency.
  4. Facilitate alignment and clarity across teams on goals, outcomes, and timelines.
  5. Manage project priorities, deadlines, and deliverables.

Skills

Required

  • software development
  • technical leadership
  • people management
  • team leadership

Nice to have

  • Master’s degree or PhD in Engineering, Computer Science, or a related technical field
  • experience working in a complex organization

What the JD emphasized

  • AI/ML solutions
  • AI experimentation
  • intelligent, automated solutions