Engineering Project Manager (epm), Customer Systems

Apple Apple · Big Tech · Cork, County Cork, Ireland · Software and Services

This role is for an Engineering Project Manager (EPM) at Apple, focused on delivering complex engineering projects from conception through launch. The candidate will manage cross-functional teams, bridge technical and business stakeholders, and ensure project delivery on time and within budget. A key aspect of the role involves leveraging Generative AI tools and LLMs to enhance program management workflows, such as technical documentation, automated status reporting, and data synthesis. While the role utilizes AI tools, its core function is project management, not AI/ML development.

What you'd actually do

  1. Orchestrating collaboration across engineering, product, partner and business teams, navigating complexity, mitigating risks, and ensuring precise progress.
  2. Demonstrating self-direction and accountability, prioritising multiple tasks and leading project teams to meet deadlines with minimal supervision.
  3. Building strong relationships with business owners and stakeholders, developing a deep understanding of current needs and future roadmap, managing expectations and focusing on overall project success.
  4. Managing end to end project communications, including roadmaps, status reporting, business communication and management updates, supported by clear project documentation.
  5. Managing IT, development and third-party teams to deliver cross-functional software features and enhancements on time and within budget.

Skills

Required

  • Relevant experience in planning, managing, and successfully delivering large cross-functional systems projects with involvement across all phases of project lifecycle.
  • Proven ability in working with globally distributed teams, demonstrating adaptability to support stakeholders across time zones and driving various teams to resolve delivery dependencies and facilitate effective problem solving.
  • Structured approach to stakeholder engagement and communication planning, supported by strong presentation, organisational, writing and interpersonal skills.
  • Experience in leveraging Generative AI tools and LLMs to streamline program management workflows, including technical documentation, automated status reporting, and data synthesis.

Nice to have

  • Strong cross-functional collaboration skills with the ability to empower teams, influence stakeholders, negotiate across functions, and maintain momentum in fast-paced, ambiguous environments.
  • Proficiency in project management methodologies, with the ability to engage in technical discussions, distil complex concepts into clear business language, and adapt creative solutions to undefined challenges.
  • Bachelor's degree in Computer Science or a related field with excellent verbal and written communication skills and continuous learning mindset.

What the JD emphasized

  • Project confidentiality is critical at Apple, so discretion is a must!
  • Experience in leveraging Generative AI tools and LLMs to streamline program management workflows, including technical documentation, automated status reporting, and data synthesis.