When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What You'll Be Doing:
- As a network engineer, your primary responsibility will be to act as a proactive scout for the network, reviewing NMC tickets, alarming data, and existing automations to spot trends and identify new opportunities for innovation.
- You will perform deep-dive data analysis into various systems to evaluate the performance of current workflows and determine their business impact. By "wading through" complex datapoints, you will synthesize information into a cohesive picture that enables the team to improve the network through strategic automation. Additionally, you will stay in sync with the broader US-based team to ensure all automation efforts align with current operational needs.
What We’re Looking For:
- You possess an "automation mindset"—the innate ability to look at a manual process and visualize an automated solution. You are a detail-oriented analyst who enjoys exploring various systems to find meaningful trends within large datasets. You thrive in a role that requires both independent investigation and collaborative synchronization with a global team.
You’ll Need to Have:
- A Bachelor’s degree or One or more years of work experience.
- Foundational Python knowledge or significant experience in Network Automation.
- Proven experience with data analysis, specifically the ability to identify trends within complex datasets.
- Experience or the ability to quickly gain proficiency in ticketing and notification systems such as vRepair, Remedy, UTP, and Echo.
- Willingness to work a schedule that includes overlap with US day shift (specifically for weekly staff meetings and initial training).
Even Better if You Have:
- A Bachelor’s degree in Computer Science, Statistics, Electrical Engineering, or a related field.
- Familiarity with NMC operations, including ticket worklog entries and alarm attributes.
- The ability to interpret existing automation workflows to effectively answer end-user questions.
- Experience with large-scale IT systems and infrastructure.
- Strong interpersonal skills and the ability to stay in sync with a distributed team across different time zones.
Additional Job Description
- The Operations Engineer supports wireless and wireline network infrastructure by providing operational and logistical support. They manage the day-to-day operations and maintenance of the Network facilities. Activities may include providing support to Network teams deployed in the field.
- Monitor the network systems and applications to identify overall system availability and performance.
- Troubleshoot to resolve network incidents and escalate issues to the appropriate internal/external engineer teams for resolution.
- Support in maintenance activities including installation, repair, administration, and technical support of the network equipment.
- Run reports on the status of network operations back to leadership to determine areas for improvement or concern.
- Provide logistical support to engineers deployed in the field, instructing on dispatch, and provisioning requests.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.