At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Enterprise Account Executive - Malaysia
This role exists to help Enterprise organisations in Malaysia accelerate their experience management maturity and close critical customer and employee experience gaps. By leveraging Qualtrics’ industry-leading, ready-to-deploy Experience Management (XM) SaaS platform, this position partners directly with Enterprise customers to turn experience data into measurable business outcomes.
You will play a pivotal role in expanding Qualtrics’ footprint in Malaysia by guiding customers through strategy, adoption, and value realisation—working closely with both client stakeholders and internal teams. Success in this role requires strong business acumen and proven experience selling extensively in the Malay market, with Bahasa language skills desirable but not mandatory.
How You’ll Find Success
- Proven ability to sell SaaS solutions to senior decision-makers within large enterprise organizations.
- Extensive experience engaging the Malay market and strong understanding of Malaysian enterprise landscape.
- Skilled at acquiring new clients, negotiating complex deals, and closing with executive stakeholders.
- Strong relationship builder who establishes trust and credibility with senior leaders.
- Resilient and competitive with a demonstrated work ethic, comfortable with cold calling and prospecting.
- Proficient in Salesforce.com and disciplined in managing the sales process.
- Experience in MarTech or HR Tech environments is highly beneficial.
How You’ll Grow
- Build strategic, senior-level partnerships across Malaysia’s enterprise sector, shaping Qualtrics’ market success.
- Deepen expertise in a versatile, data-driven SaaS platform serving multiple industries and departments.
- Advance negotiation and sales skills managing complex enterprise contracts and large deal cycles.
- Influence the evolution of experience management practices across Malaysian businesses.
- Enhance cross-cultural communication capabilities and regional market knowledge.
Things You’ll Do
- Acquire and grow enterprise client relationships across Malaysia by selling the Qualtrics XM platform to marketing, research, and HR leaders.
- Guide clients through tailored solution options, demonstrating features and benefits aligned with their business challenges.
- Build, manage, and nurture trusted relationships with senior executives and stakeholders.
- Deliver compelling sales presentations across departments and lead effective target account selling activities including prospecting and closing.
- Collaborate with marketing on demand generation campaigns and coordinate follow-up technical engagements to secure closings.
- Stay informed on competitive landscape and market dynamics to develop winning proposals and pricing strategies.
- Meet or exceed quota expectations and participate actively in sales planning and status meetings.
What We’re Looking For On Your Resume
- Proven track record with 10+ years in enterprise technology sales, ideally in SaaS.
- Demonstrated success selling extensively in the Malay market; experience in Malaysian enterprises is essential.
- Proficiency using Salesforce.com in managing sales pipelines and forecasts.
- Strong competitive drive and resilience in client acquisition and deal closure.
- Bahasa Malaysia language skills are an advantage but not required.
- Experience in MarTech or HR Tech sectors is highly desirable.
What You Should Know About This Team
- Qualtrics global sales team is dedicated to changing the way our customers focus on experiences.
- As an Account Executive, you will focus on new revenue through strategic, relationship-based selling.
- Our most successful sales employees have a track record of exceeding quotas, acting as trusted advisors to clients and being passionate teammates.
- The Qualtrics platform is versatile, adding value to a limitless array of decision makers. If you love a strategic, analytics sales process working with a variety of industries, departments and buyers, selling Qualtrics XM will always keep you learning and growing.
- Challenges excite us, as we view them as opportunities for growth and positive transformation. We are not merely observers of change; we actively initiate and drive it.
Our Team’s Favourite Perks and Benefits
- A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
- Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
- Lunch allowance in our Singapore office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organisational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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