Enterprise Account Manager , Uber Eats (czech Market)

Uber Uber · Consumer · Prague, Czech Republic · Business Development

This role is for an Enterprise Account Manager for Uber Eats in the Czech market. The primary focus is on driving strategic growth within a portfolio of enterprise accounts, identifying opportunities for expansion, increasing product adoption, and unlocking new revenue streams. The role involves managing the entire customer lifecycle, solving partnership risks, influencing product roadmaps through data synthesis, building relationships with stakeholders, and collaborating cross-functionally. It requires strong communication, analytical skills, and resilience in a fast-paced, ambiguous environment.

What you'd actually do

  1. Drive Strategic Growth: Navigate a high-value portfolio of Enterprise accounts, identifying opportunities to expand their footprint, increase product adoption, and unlock new revenue streams.
  2. Master the Lifecycle: Own your book of business end-to-end, from prospecting new contacts within established organizations to securing long-term retention in a competitive landscape.
  3. Solve Real-World Friction: Identify partnership risks early and work diligently to unblock technical or operational challenges, ensuring a seamless experience for our partners.
  4. Influence through Data: Collect and synthesize partner feedback into actionable insights, helping to shape the Uber Eats product and business roadmap for the Czech market.
  5. Build Trusting Partnerships: Foster meaningful, lasting relationships with key stakeholders to ensure Uber Eats remains the delivery platform of choice through empathy and reliable action.

Skills

Required

  • Fluency in Czech and English
  • 4+ years of experience in Account Management, Sales, Business Development, or Partnership Management
  • Demonstrated experience navigating the customer lifecycle, including prospecting within existing organizations and gaining commitment
  • Strong interpersonal skills with the ability to frame value propositions and clearly navigate objections
  • Bachelor’s Degree or equivalent professional experience

Nice to have

  • Proven track record of hitting aggressive revenue, retention, and adoption targets
  • Experience using data to drive commercial judgment and decision-making
  • Proficiency with CRM tools like Salesforce
  • Strong time management skills with the ability to prioritize tasks based on quantified business impact
  • Familiarity with the Czech restaurant or technology landscape and an understanding of industry trends

What the JD emphasized

  • high-stakes
  • fast-moving environment
  • messy reality
  • global scale
  • strategic trust
  • high levels of ownership
  • ambiguity
  • critical decisions
  • real-world constraints
  • grit
  • tough negotiations
  • curiosity
  • complex problems
  • urgency
  • resilience
  • hustle
  • aggressive revenue
  • retention
  • adoption targets
  • rolling up your sleeves
  • getting into the weeds
  • Analytical Mindset
  • ambiguous environment
  • navigate complexity
  • long-term strategic goals
  • short-term tactical needs
  • rapidly evolving market environment
  • answers aren't always in a playbook