Position Summary As an Adobe Enterprise Architect, you will define and deliver enterprise scale digital experience architectures that leverage Adobe Experience Cloud, AI/ML capabilities, and modern cloud platforms. You will partner with senior business and technology leaders to shape strategy, architecture roadmaps, and operating models that drive measurable customer and business outcomes. You will combine deep enterprise architecture expertise with AI, data, and cloud-native experience to design future-ready solutions: from customer data foundations and decisioning to personalized, omnichannel experiences. As a trusted advisor, you will guide clients through digital, data, and AI transformation, ensuring alignment between business goals, technology investments, and delivery teams. Success in this role is measured by customer value and adoption, quality and feasibility of architectures, clarity of roadmaps, impact on KPIs, and depth of trusted relationships rather than billable hours alone.
The Opportunity Digital is disrupting traditional business models and reshaping every stage of the customer lifecycle. Leading organizations are turning to Adobe Experience Cloud and AI-powered experiences to stay ahead.
Adobe’s Enterprise Architecture team is a dynamic group of senior consultants who: • Partner with executives to define digital, data, and AI strategies. • Design integrated architectures that connect content, data, insights, and activation. • Help clients adopt cloud-native, API-first, and event-driven patterns on platforms such as Adobe Experience Platform, Adobe Experience Cloud solutions, and public cloud providers. As an Enterprise Architect, you will use your knowledge of digital marketing technology, AI/ML capabilities, and enterprise architecture to: • Create strategic roadmaps for digital experience and AI innovation. • Lead clients as a subject matter expert. • Serve as a trusted advisor across business, data, and technology stakeholders. What you'll Do • Shape digital, data, and AI strategy o Partner with executive and senior client stakeholders to define digital experience, customer data, and AI/ML goals. o Translate business vision into actionable multi-year architecture roadmaps encompassing Adobe solutions, data/ML platforms, and cloud services. o Identify key business drivers, KPIs, and value hypotheses to prioritize use cases (e.g., personalization, journey orchestration, next-best action, marketing optimization). • Design enterprise and solution architectures o Design end-to-end architectures across Adobe Experience Cloud and client ecosystems. o Define AI- and data-centric architectures, including: Customer data platforms, identity, and profile management. o Data ingestion, quality, governance, and activation patterns. Recommend futurestate technology architectures using cloud-native principles (API-first, microservices, event-driven, serverless) across Azure, AWS, and/or other public clouds. o Define reference architectures and patterns for secure, scalable cloud deployments. Zero-trust, identity, and access management. Observability and reliability. • Drive alignment and governance o Ensure alignment between business strategies, enterprise architecture, and delivery teams across marketing, product, data, and IT. o Define governance, operating models, and ways of working (e.g., architecture review processes, decision forums, standards) to support sustainable adoption of Adobe capabilities. o Act as a liaison between Adobe teams, client business owners, IT, data/analytics, and external partners for the full lifecycle of the engagement. • Communicate and evangelize o Communicate architecture options, trade-offs, and recommendations to C-level and senior leadership using clear narratives, visuals, and value framing. o Lead workshops, visioning sessions, and roadmap presentations that evangelize AI and data driven digital experiences. o Advocate for the Enterprise Architecture function and your work within the larger Adobe Consulting organization and with clients. • Contribute to practice growth o Capture and codify reusable assets (reference architectures, patterns, templates, accelerators). o Mentor other architects and consultants on enterprise, AI, and cloud architecture best practices. o Support pre-sales activities (e.g., solutioning, estimations, proposals, executive presentations) to position Adobe and EA services. What you need to succeed • proven record to develop enterprise architecture models. • Validated experience with architecture frameworks such as API, SOA, and TOGAF • Understanding & experience with public cloud architecture and services (Microsoft Azure / Amazon AWS). • Experience designing or integrating AI-powered customer experiences, including working with LLM-based services and understanding core concepts such as prompt design, RAG, and model evaluation strategies. • Ability to collaborate with data/ML teams to define AI solution patterns and guardrails, including basic awareness of agentic workflows and tool using agents, and how they impact reliability, observability, and governance in enterprise environments. • Experience from working with the Adobe Experience Cloud or at least one of its solutions & Previous experience with other Digital Marketing platforms. (Good to have). • Experience communicating across senior leadership. • Ability to intake client business vision and translate to technical solution and architecture requirements. • Clear written and verbal communication skills communicating deliverables, sharing information, and leading meetings. • Ability to communicate and lead execution of architecture vision across multifunctional technical and strategy teams. • Experience working with software engineers, data architects, application developers & data scientists to plan out end-to-end solutions • Understanding the solutions and systems that support it. • Ability to communicate technical and business strategy optimally to audiences of varying levels of experience, background, and seniority. • Ability to travel a minimum of up to 50%.
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
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