Enterprise Architect - Malaysia Market

Salesforce Salesforce · Enterprise · Singapore

Salesforce is seeking an Enterprise Architect to drive business transformation and customer success through the strategic use of Salesforce technologies, including AI CRM and AI agents. The role involves advising enterprise customers on technology roadmaps and digital transformation journeys.

What you'd actually do

  1. Serve as a trusted technology advisor to some of the most significant companies in the region.
  2. Demonstrate and deepen your technical expertise through impactful conversations at the C-suite and all organizational levels.
  3. Build strong, trust-based relationships with key sponsors, stakeholders, and team members.
  4. Apply and advocate for best practices in Enterprise Architecture, Design Thinking, Value Assessment, Delivery Governance, Change Management, and Application Lifecycle Management.
  5. Shape and influence digital roadmaps and transformation programs by bringing in industry-leading innovations and technology trends.

Skills

Required

  • Deep understanding of and responsiveness to customer needs, with a strong commitment to their success.
  • Proven experience delivering enterprise solutions (especially those involving stakeholder lifecycle management) within major software domains (e.g., CRM, Data, AI).
  • Ability to operate independently and thrive in a distributed, collaborative environment.
  • Outstanding interpersonal, communication, and stakeholder management skills.
  • Demonstrated ability to rapidly learn new technologies.
  • Strong skills in content creation, facilitation, and executive-level presentations.
  • Bachelor’s degree in a technical field, or equivalent combination of education, training, and experience

Nice to have

  • Architectural experience across a broad range of technologies including CRM, Data, AI, Integration, and Middleware.
  • Background in enterprise consulting and experience leading complex technology implementations.
  • Strong ability to build and maintain trusted relationships with C-level stakeholders.
  • Hands-on experience designing and delivering enterprise solutions on the Salesforce Platform.
  • Deep industry knowledge in one or more of the following: Financial Services, Telecommunications, Public Sector, Travel & Hospitality, Retail, etc.
  • Willingness to travel up to 50%

What the JD emphasized

  • AI CRM
  • AI agents
  • AI platform