Enterprise Sales Engineer

Datadog Datadog · Enterprise · Tokyo, Japan · Enterprise Sales Engineering

Enterprise Sales Engineer at Datadog, a platform for observability and security in the AI era. The role involves providing technical expertise, supporting sales, and influencing product development based on customer and market feedback. Requires strong technical and communication skills, with experience in programming/scripting and a background in Sales Engineering or DevOps.

What you'd actually do

  1. Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
  2. Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
  3. Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
  4. Deliver product and technical briefings / presentations to potential clients
  5. Maintain accurate notes and feedback in CRM regarding customer input both wins and losses

Skills

Required

  • strong written and oral communication skills
  • programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
  • minimum of 3+ years in a Sales Engineering or DevOps Engineering role
  • able to sit up to 4 hours, traveling to and from client sites
  • able to travel via auto, train or air up to 45% of the time

Nice to have

  • Passion for educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer

What the JD emphasized

  • technical evaluations (POVs)
  • technical expertise
  • technical skill
  • technical advantages
  • technical engagement
  • technical teams