Enterprise Solutions Engineer

Box Box · Enterprise · New York, NY · Sales Engineering

Box is seeking an Enterprise Solutions Engineer to join their team in New York City. This role involves researching customer business problems, owning the technical win in accounts, and leading demos of Box's solutions, including BoxAI. The ideal candidate will be AI-curious, technically fluent in discussing LLMs and related concepts, and have experience in pre-sales or technical consulting within SaaS, enterprise software, AI, or cloud platforms. The role supports enterprise clients and requires travel up to 50%.

What you'd actually do

  1. You research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
  2. You own the technical win in your account, and take responsibility for driving the technical deal forward
  3. Understand product integrations and MCP servers
  4. You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Product, and more)
  5. Technical quarterback managing the extended team from a solution standpoint

Skills

Required

  • 4 year degree or equivalent work experience
  • 5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
  • AI-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
  • Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
  • Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
  • Displays follow through, stamina and effort in every step of the sales cycle
  • Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional

Nice to have

  • Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
  • Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n

What the JD emphasized

  • AI-first company
  • AI-curious and technically fluent