Epic Radiant and Cupid Specialist

This role is for an Epic Radiant and Cupid Specialist focused on application support, enhancement, and maintenance within the healthcare domain. The specialist will lead teams in managing application issues, developing solutions, and ensuring compliance with established processes. The role requires deep knowledge of Epic's EHR system and healthcare workflows.

What you'd actually do

  1. In depth knowledge of radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes.
  2. Lead a team to manage application enhancements, break-fixes, standard applications changes and maintenance activities.
  3. Establish guidelines for complex to critical issue handling, templates for optimization requests and ensure that the team follows them.
  4. Responsible for work assignment & prioritization across shores and perform estimations.
  5. Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture.

Skills

Required

  • 6+ years of recent experience on Epic Radiant Support & Maintenance
  • Current Epic Radiant Certification
  • Deep understanding of application support and enhancement lifecycle, managing service levels, metrics and status reporting
  • Develops solutions for client problems through application of personal experience and standard methods and tools; validates solutions with subject matter experts
  • Ability to identify team members and quic

Nice to have

  • Experience in a collaborative environment
  • Experience without extensive travel demands
  • Experience under Deloitte's Project Delivery Talent Model
  • Experience with hybrid services and products
  • Experience with Process Bionics
  • Experience with "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources
  • Experience with Operations and Technology Transformation

What the JD emphasized

  • Must have a current Epic Radiant Certification