ERP Operations Senior Solution Specialist
Package and Technology Enablement | Package Solution Maintenance Services
Same job available in 3 locations
Gilbert, Arizona, United States
Lake Mary, Florida, United States
Mechanicsburg, Pennsylvania, United States
Position Summary
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Work You’ll Do
As a US Delivery Center Senior Solution Specialist on the team, you will:
- Lead day-to-day functional delivery for SAP or Oracle ERP workstreams within a USDC Senior Consultant role, translating business requirements into process designs, functional specifications, and implementation-ready deliverables across areas such as finance, supply chain, procurement, inventory, manufacturing, projects, or reporting.
- Facilitate requirements gathering, fit-gap discussions, and process design workshops, helping clients align business needs to standard ERP capabilities and leading practices while driving practical decisions and stakeholder buy-in.
- Own key implementation artifacts for your scope, including solution/design documentation, process flows, configuration rationale, test scenarios, defect tracking, cutover support materials, and deployment readiness deliverables.
- Partner with integration, data, reporting, and technical teams to support interface design, data migration planning, end-to-end process validation, and issue resolution across the ERP landscape.
- Lead and support integrated testing activities across unit, system integration, and user acceptance testing, ensuring requirements trace through test execution, defects, remediation, and business sign-off in regulated environments.
- Provide production support leadership by helping teams investigate root causes, resolve functional issues, improve business process stability, and prevent repeat defects after deployment.
- Support ERP delivery by helping teams address controls, compliance, documentation, and audit-readiness expectations in secure, mission-focused environments.
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Enterprise Operations as a Service offering provides services to meet our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts.
This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte’s scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.
The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.
Qualifications
Required**:**
Bachelor’s degree
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Ability to obtain and maintain Secret clearance for this role
4+ years’ experience supporting SAP or Oracle ERP solutions in one or more functional areas such as finance, supply chain, procurement, inventory, manufacturing, projects, or reporting.
4+ years’ experience with requirements gathering, process analysis, testing, production support, and documentation in an ERP environment.
2+ years experience supporting continuous improvement of ERP operations, including root cause analysis, recurring issue identification, and recommendation of high-impact fixes or enhancements
Delivery Center Location & Travel Requirements:
- Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
- Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
- Travel Requirement: Maximum of 10% overnight travel for client or project purposes
- Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
Preferred:
- Active Secret Security Clearance
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
**Our people and culture**
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
**Professional development**
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see [https://www.deloitte.com/us/about](https://www.deloitte.com/us/about) for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 340259
Job ID 340259