Evening Move-add-change Engineer

at Jane Street · Quant · Hong Kong · IT and Systems Engineering

Experienced evening shift Move-Add-Change (MAC) Engineer to support IT Operations in improving desktop trading floor landscapes. Responsibilities include PC setups, deployments, asset management, procurement, user onboarding, desktop technology relocation, and infrastructure expansion projects. The role involves using automated tooling for efficiency and working with vendors. Requires hands-on experience with technical infrastructure projects, hardware, networking, and scripting (PowerShell is a plus).

What you'd actually do

  1. help our IT Operations team make seamless improvements to our desktop trading floor landscapes
  2. execute infrastructure projects without disrupting our daily work or trading
  3. deliver several types of requests, including PC setups and deployments for end users, asset management, procurement, user onboarding, desktop technology relocation and infrastructure expansion projects
  4. participate in the development and rollout of new technology to our end users
  5. work closely with vendors and service providers to ensure the quality of service they're providing matches our world-class expectations

Skills

Required

  • hands-on experience executing technical infrastructure projects
  • managing relationships and working closely with contactors and/or third-party vendors
  • computer hardware, peripherals and networking
  • highly organised self-starter
  • exceptional attention to detail
  • reliable, courteous and flexible team player
  • customer first mentality
  • strong communicator
  • great people skills
  • able to describe complex problems with brevity and accuracy
  • able to handle competing priorities in a fast-paced environment
  • comfortable working evening hours and some weekends
  • fluent in English and Cantonese

Nice to have

  • programming or scripting for the Windows platform (especially PowerShell)
  • project planning tools (e.g., Jira, Google Docs, Google Sheets, Excel)
  • interested in further developing your skills in desktop technology and infrastructure
Read full job description

About the Position

We are looking for an experienced evening shift Move-Add-Change (MAC) Engineer to help our IT Operations team make seamless improvements to our desktop trading floor landscapes. This is a full-time role for evening hours only.

Technology is central to our firm, and you’ll help us find ways to provide technology support and execute infrastructure projects without disrupting our daily work or trading. Doing this correctly will involve using automated tooling to ensure efficiency and maximising evening work hours to fit around the constraints of our business. It will also require you to be familiar with the different types of technology on the trading floor and interested in how they fit into the larger operations of our firm.

In this hands-on role, you’ll work to deliver several types of requests, including PC setups and deployments for end users, asset management, procurement, user onboarding, desktop technology relocation and infrastructure expansion projects. You will participate in the development and rollout of new technology to our end users, and have the opportunity to develop both your technical acumen and project management experience. You will also work closely with vendors and service providers to ensure the quality of service they're providing matches our world-class expectations.

This role will require you to perform some physical labour, including lifting things up to 18.5 kg (40 lbs).

About You

  • Have hands-on experience executing technical infrastructure projects, including projects related to desk moves and expansions
  • Experienced managing relationships and working closely with contactors and/or third-party vendors
  • Comfortable using project planning tools (e.g., Jira, Google Docs, Google Sheets, Excel)
  • Deeply knowledgeable about computer hardware, peripherals and networking; interested in further developing your skills in desktop technology and infrastructure
  • Highly organised self-starter with exceptional attention to detail
  • Reliable, courteous and flexible team player with a “customer first” mentality
  • Strong communicator with great people skills; able to describe complex problems with brevity and accuracy
  • Able to handle competing priorities in a fast-paced environment
  • Comfortable working evening hours and some weekends
  • Experience with programming or scripting for the Windows platform (especially PowerShell) is a plus
  • Fluent in English and Cantonese

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