Executive Director, Data Platform Product Lead – Merchant Services

JPMorgan Chase JPMorgan Chase · Banking · Atlanta, GA +1 · Commercial & Investment Bank

Lead the vision, strategy, and execution for a scalable, secure, and high-performance data platform in the payments ecosystem, enabling internal and external clients to access, analyze, and operationalize data. This role involves defining platform APIs, data pipelines, and integration patterns, championing automation, and ensuring compliance and risk management.

What you'd actually do

  1. Lead the design and delivery of a cloud-native, modular data platform (e.g., leveraging Snowflake, AWS/Azure, SQL, Python, Tableau, Alteryx) that supports multi-tenant, self-service analytics and data productization.
  2. Define and implement platform APIs, data pipelines, and integration patterns to enable seamless onboarding, ingestion, and consumption of merchant, network, and issuer data.
  3. Champion automation, scalability, and resilience in platform operations, including CI/CD, monitoring, and incident response.
  4. Develop and commercialize platform capabilities as managed services, including “insights as a service,” reporting, and data enrichment.
  5. Establish reusable data assets, visualization standards, and self-service tools for internal product teams and merchant clients.

Skills

Required

  • data platform engineering
  • product management
  • technology leadership
  • payments
  • merchant acquiring
  • financial services
  • cloud data platforms
  • distributed systems
  • analytics toolchains
  • Snowflake
  • AWS
  • Azure
  • SQL
  • Python
  • Tableau
  • Alteryx
  • platform-as-a-service (PaaS)
  • API management
  • self-service enablement
  • managed data products
  • data governance
  • security
  • compliance
  • regulated environments
  • cross-functional team leadership
  • platform adoption
  • commercializing data services
  • stakeholder engagement
  • technical roadmaps

Nice to have

  • AI Acceleration
  • platform automation
  • CI/CD
  • DevOps practices
  • data quality
  • metadata
  • lineage
  • model deployment
  • experimentation
  • A/B testing
  • measurement frameworks

What the JD emphasized

  • 10+ years of experience in data platform engineering, product management, or technology leadership, preferably in payments, merchant acquiring, or financial services.
  • Deep technical expertise in cloud data platforms, distributed systems, and analytics toolchains (Snowflake, AWS/Azure, SQL, Python, Tableau, Alteryx).
  • Proven experience designing and delivering platform-as-a-service solutions, including API management, self-service enablement, and managed data products.
  • Strong understanding of data governance, security, and compliance in regulated environments.
  • Track record of leading cross-functional teams, driving platform adoption, and commercializing data services.